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Citizens First Bank

3.6

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Location details

1129 Main St, The Villages, FL, 32159, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.628 reviews
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Linda Tucker's profile image
Linda Tucker 
a year ago

At the Spanish Springs branch, I was assisted by personal banker Jeffery Allsup and I can not praise him higher then a five because you don't have a higher number. I was setting up my new checking account and needed access to the money quicker than 10 days. H went above and beyond in helping me and also was very friendly and patient with me as I did not know what I was doing. Please note his personal file that he is a star and an employee that you need to be very proud of!! 

JAMES SMITH's profile image
JAMES SMITH 
a year ago

Dear Sirs, 6-6-2025 Whenever I have a banking problem at the main street Spanish springs branch, I just go see Jeffery Allsup . He not only knows what he is doing, but takes the time to explain things in easy to understand terms. I think Main street is a very well managed branch and Mr. Allsup deserves a lot of the credit. He cares about his customers. You are very fortunate to have him on your staff. James D. Smith 

Krystal Dickey's profile image
Krystal Dickey 
a year ago

Their rating super tracks. Horrible customer service super lazy and kinda rude employee . I came in to deposit cash. Yes it was in coin form and there was not enough to create roles. I explained to the cashier that I already counted out the change to create roles, and there was not enough of each coin to create a role and it was for bills and I needed it to be deposited today and he refused to count them. I even offered to help . I asked if they would please make an exception and he refused because he wanted to use the coin... read more

joe scheer's profile image
joe scheer 
a year ago

Jeff and Sara (fraud dept.) were so very helpful. They were very professional and sensitive. They walked me through the process of recovering from a computer hack. Thank you both!!!!!!! 

Howard Crostic's profile image
Howard Crostic 
7 years ago

Most uncooperative bank I have ever been a member of. I am a villages residint and selling houses in Virginia. Twice now. About 6 months apart I have requested services by a Citizens First notary public and been refused. I have proper id. Pretty well funded. Refused service. No problem anywhere else. Will not be a customer much longer. 

Frequently asked questions about Citizens First Bank

How is Citizens First Bank rated?

Citizens First Bank has a 3.6 star rating with 28 reviews. 

When is Citizens First Bank open?

Citizens First Bank is closed now. It will open tomorrow at 9:00 a.m.