This profile has been claimed by the business owner or representative.
City Storage - Idaho Falls
- Self Storage
- Idaho Falls, ID
About this business
Location details
1445 N Woodruff Ave, Idaho Falls, ID, 83401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Great location. Even better pricing. Easy to access and clean. Office staff is nice to work with as well. I now have two units there.
Business response:
Thank you for the great review! We’re glad you’ve had a positive experience with our location, pricing, cleanliness, and team. We truly appreciate you choosing us for both of your storage units!
Great customer service! Always responds and/or answers the phone, accommodating and friendly. My unit is east to access and very secure!
Had storage here for about 10 yrs. Had no troubles in past. The last little bit is different. Manager is great but the rubber weather strip on bottom of door is deteriorating. My belongings are covered in dirt and sand. Their rates increase every couple of months. Don't be a day or 2 late on payment either. They'll lock you out.
Business response:
Thank you for sharing your experience and for being with us for so many years. We’re sorry to hear about the recent concerns with the door strip, rates, and payment process. Please reach out to us directly at info@storageasset.com so we can discuss this further.
Trailer got broken into over the winter and within the last 2 weeks was broken into again. security cameras are not working will never rent from them again
Do yourself a favor and avoid this place. There are better storage places all over this city, who actually care about the customer. They messed up and took 100.00 from my bank account for rent after I had moved out. I have been getting the runaround from them ever since. 23 days and no refund in sight. First it was they were sorry and that it was due to the old email not being forwarded to the new email and that the managers manager would get it processed. (3/4/35) Then when I had to ask the status of the refund again ... read more
Passionately hate them. They have consistently scaled back service and availability while driving up price. No secret that these aren't climate controlled units, but mine leaked during heavy rain. You can get similar sized units with a lower monthly rent at any other storage place in the Idaho Falls area (many of which are climate controlled).
Frequently asked questions about City Storage - Idaho Falls
How is City Storage - Idaho Falls rated?
City Storage - Idaho Falls has a 4.4 star rating with 177 reviews.
When is City Storage - Idaho Falls open?
City Storage - Idaho Falls is open now. It will close at 10:00 p.m.