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Clairmont at Chesterfield Apartments
- Real Estate
- Richmond, VA
About this business
Location details
2000 Breezy Point Cir, Richmond, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The leasing agent was friendly, informative and thorough. She helped make my move from another state a little smoother and I appreciate it.
Business response:
We're so glad you found the right home, Mark! Thank you for sharing your experience!
My fiancé and I moved here from Hampton Roads VA when I just gave birth. Emmanuel made the process so easy allowing us to feel comfortable making a decision without touring. When we moved in we were not disappointed! The community is always well kept. Anytime we have a work orders they are completed almost instantly. The office staff is extremely helpful and a pleasure to be around. I’m so glad we chose to live here.
Business response:
Thank you for taking the time to leave us a review, Rebecca! We are happy to have you here & appreciate your kind words about our staff and community!
This is one of the best Apartments Complex in the city. Friendly staff and it is a nice place to live. We are living here for three years already and starting our 4th year and still love it...Thanks guys for making us feel always at home
Business response:
Thank you so much for your feedback, Sam! We're thrilled to hear you love our community!
I enjoyed my time at Clairmont. The office staff were friendly and maintenance, especially Greg followed up on my work orders, timely. My apartment had some issues upon move in and my air consistently went out but staff responded every time. The grounds are well kept and my neighbors were quiet. The gate is rarely closed and move out can be costly (standard carpet, plus any stain charges). Overall I recommend.
I have been at this complex since early 2018, I have found that the staff at this complex has been very professional. I have not had a concern that I didn't hear back from the management staff. These guys ROCk!!!
Great staff both in the leasing and maintenance end. Very attentive, polite and spot on with pretty much everything. Thank you Emmanuel also for being the awesome agent for us.
I would never recommend any one to live here! Horrible place to live! Horrible leasing agents, creepy maintenance employees. The leasing Mgr. Lisa is so disrespectful. I was always being discriminated against because of my religion, and my home was intentionally defiled by KPM employees, always right before my Holy Days with unlawful entrys, and without my permission and without notice. Despite KPM/Kotorides Property Mgmt receiving the exact same email and letters I sent to the rental office, they NEVER RESPONDED. They prete... read more
Business response:
Hi Palacia, this is disappointing to see. Please know we take your comments seriously and have passed your concerns on to management for review. Our team works hard to provide great customer service and we always want our residents to enjoy living here.
The Office and Maintenance Staff do a Great Job! Maintenance requests are handled in a timely manner and Thomas was professional and efficient. Thank you so much for all you do!
Business response:
Hi Pam - thank you for taking the time to leave us a review! We're happy to hear you've had a great experience with us.
Move in day was a disaster. I was told I could not view the apartment because the carpet was being completed only to come in to dirty carpet with bugs coming out the floor, sunflower seeds, finger nails, nail polish and stains throughout the entire apartment. Along with carpet stains there were polish stains on the vinyl floor in the bathroom. I was utterly disgusted and in disbelief of what I walked into. The carpet was soaking wet in attempt for a contractor to try and remove the stains that I was not aware of until move i... read more
Business response:
Hi Tori - we are sorry to hear your new home did not meet your expectations. We appreciate you choosing Clairmont at Chesterfield and want every resident to have a clean, high quality home in our community. This is not the standard for us and your comments have been shared with the management team so we can look into your experience further. Thank you for sharing your feedback so we can work even harder for our residents.
These apartments look good but I would agree with the review that said that the walls are paper thin. Not only do I hear everything from my upstairs neighbors but they smoke and the smell permeates into my apartment daily. Also every noise from the breezeway comes straight into my bedroom including voices, walking on stairs, doors closing, etc. When i first moved in there were ants. The management ordered pest control but when that didn't get them they suggested I treat it myself. It took a month. My neighbors upstairs had a... read more
Business response:
Hi Roxanne – we are sorry to hear we haven’t met your expectations. Unfortunately, sometimes when you are living in an apartment it can be difficult to determine what is acceptable noise. We understand your frustrations with the upstairs toilet overflowing and responded to your request as quickly as possible. We appreciate residents’ efforts to leave their apartments in the best possible condition, and in some cases we need to make repairs for the next resident to move in. We want every resident to have a clean, high quality... read more
Frequently asked questions about Clairmont at Chesterfield Apartments
How is Clairmont at Chesterfield Apartments rated?
Clairmont at Chesterfield Apartments has a 4.3 star rating with 265 reviews.
When is Clairmont at Chesterfield Apartments open?
Clairmont at Chesterfield Apartments is open now. It will close at 5:00 p.m.