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2901 Bertland Ave, Durham, NC, 27705, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I've been in my apartment approx. 4 months now. I wanted to live here a couple of months before submitting a review. I started looking for an apartment in Dec. '23.....first time I've been in one since 1976...lol I met with Monet back in December and she became familiar with what units I'd be interested in....when she called me in February of '24 I was surprised. She said she felt she had an apartment that would be right for me...and it was....she made the process effortless. I've had a couple of maintenance issues...bu... read more
Business response:
Hi Scott, this makes us so happy! We're glad to hear Monet made transitioning back into an apartment easier for you. Thank you for choosing Clairmont at Hillandale and for sharing your experience!
Hello, I am a resident at Clairmont@Hillandale. My experience has been excellent since day one of becoming interested in this property. I can’t believe it has almost been a year since I moved in. Ms. Laura, and Ms. Kim at the management office always provide excellent customer service, and respond promptly to questions/ concerns. My maintenance request are often completed next day. If you are seeking affordable living, convenient to businesses and healthcare facilities this is a great location. I am thankful for a safe c... read more
Business response:
Thank you for your wonderful review, Morgan! We've loved having you in the community and are thrilled to hear you've been happy in your home. We appreciate you taking the time to share your feedback!
Lived here for four years and it's been an excellent experience. I am not a big fan of the bright spot lights that have been recently installed on some of the buildings as they shine DIRECTLY into peoples bedrooms and living rooms at all hours of the night, even on the top floor, and I wish someone would have made a different decision on that lighting choice. Other than that I have no issues and the ladies who staff the front desk have always been a pleasure to talk to and the maintenance team is phenomenal. The wonderful ... read more
Business response:
Hi Connor - thank you for the 5 stars! We appreciate your feedback and your kind words about our team. We're sorry to hear the lights have been bothering you. We want you to be comfortable in your home and will pass this on to our building team. Thank you for choosing Clairmont at Hillandale!
Very prompt and professional.
Business response:
Hi Nedenia - thank you for the 5 stars! This is great to hear!
Anytime that I have needed maintenance, they have been quick to respond. Always friendly and courteous. Great crew here.
Business response:
We appreciate your feedback, Nicole!
Maintenance issues are handled promptly and efficiently. The maintenance men/women are courteous and professional.
Business response:
Thank you for taking the time to share your experience, Riley! We appreciate the 5 stars!
I have only lived here about a month and a half. I have placed 3 maintenance requests in that time period. All of those requests were handled in a timely and professional manner. Management even double checked to make sure that I was happy with the experience.
Business response:
We're so happy to hear this! Thank you for your feedback!
I love living at Clairmont at Hillandale. It's a community that is close to everything in the area - you can get almost anywhere in minutes. Whenever I submit a maintenance request, it is always immediately addressed with a pleasant smile and professional service.
Business response:
Thank you for the excellent review, Patricia!
All of my work orders are completed within 24 hours and Kim was very helpful during my tour and my move in process! I don't hear much highway noise from my building and I have enjoyed living at CAH.
Business response:
Thank you, Denise! We appreciate you taking the time to leave us a review and choosing Clairmont at Hillandale as your home!
I've been here almost 2 years. I picked Clairmont because it's close to my place of employment and they had what I needed: A 2 Br apartment and a garage. Maintenance has always been quick to respond. The office staff are always friendly, even when they want you to hand over your Yankees gear! The grounds are clean and the neighbors are (mostly) quiet. I have no complaints about Clairmont at Hillandale. If you need someplace located close to Duke and/or downtown Durham, without THAT price tag, I wouldn't hesitate to recommend... read more
Business response:
We appreciate your feedback! We're excited to hear you are happy in your home.
Clairmont at Hillandale Apartments has a 4.4 star rating with 268 reviews.
Clairmont at Hillandale Apartments is closed now. It will open at 9:00 a.m.