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Coastal Kids - Moorpark
- Pediatricians
- Moorpark, CA
About this business
Location details
145 Los Angeles Avenue, Moorpark, CA, 93021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This pediatric office has excellent doctors, but unfortunately the front desk experience has been consistently disappointing. The front desk receptionist (the lady with eyeglasses) rarely makes eye contact and often comes across as dismissive or impatient when speaking with patients. During one visit with my newborn, I approached the desk to check in and before I could even speak, she interrupted and said, "I'll be right with you in a moment." I waited nearly 20 minutes without hearing anything from her while she remained o... read more
The frustration with this doctor's office is more with the administrative staff than the doctors themselves. They do not care about customer service, convenience, or urgency. For them, it's clearly all about them and not the patient. Several times in the past we have needed prescriptions refilled and they have been delayed and delayed. Today I called to get a quick signature on a sports physical form and they told me I needed 14 days to process it even though they have all of the records in their system... They tried to tel... read more
Frequently asked questions about Coastal Kids - Moorpark
How is Coastal Kids - Moorpark rated?
Coastal Kids - Moorpark has a 4.2 star rating with 41 reviews.
When is Coastal Kids - Moorpark open?
Coastal Kids - Moorpark is closed now. It will open tomorrow at 8:00 a.m.