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COIT Cleaning and Restoration

4.5

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Location details

1095 Majaun Rd, Lexington, KY, 40511, United States

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4.5366 reviews
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Lisa W.'s profile image
Lisa W. 
rating
2 years ago

We had coit come to our house on June the 8th and clean out our ducts and they did a great job it has almost been a week and I don't have to dust my furniture every other day like before there was so much dirt that came out of the ducts that's why we were having so much dust everywhere they had not been cleaned since we lived here and we didn't know when the heating and air system was installed so I knew it needed to be cleaned. I would highly recommend coit they do a great job and the technician was very friendly and the st... read more

Joy V.'s profile image
Joy V. 
rating
3 years ago

I reached out to Coit. A very polite gentleman promptly returned mg call. He gave me another number to call but due to circumstances we weren't able to use them. I plan to reach back out to them soon. I was impressed with what I experienced! 

Carey H.'s profile image
Carey H. 
rating
5 years ago

Had home cleaned today. Both young men were very nice. Lead was a little more rough with older furniture and actually after whipping a book case out from the wall I noticed he had pulled a vertical rail loose. I told him I would address needed repairs went to garage to get a rubber mallet. Returned and he said he fixed it. I checked and showed him he crushed pins by forcing. I need to put some more time in it tomorrow after the carpet dries. Then I observed his cleaning in the family room. Once again it's my opinion but slam... read more

Steven L.'s profile image
Steven L. 
rating
a year ago

Terrible charged up a fortune to clean carpets and lounge and scotch guard lounge and when the lounge got stained 2 weeks later they wanted to charge $200 and would not stand behind their gaurentee for dog dirt 

Business response:

Thank you for sharing your experience. This is not how we expect of customers for feel. If you haven't already done so, please contact our local office to speak with a member of our Management team. 

Ann Marie M.'s profile image
Ann Marie M. 
rating
6 years ago

I just had my air ducts cleaned and was very disappointed at the lack of service and hospitality I received. I sent this in an email to management and still have heard nothing back. - The 2 men who came to clean my air ducts were pretty condescending to me. I think they assumed I don't work because I was home with my infant son that day, but one of them asked me what my husband does for a living, which has nothing do to with their business in my home. The same man came to me and asked who put a plastic-wrapped air filter... read more

Business response:

This is not how we want our customers to feel. Please contact our office right away and ask to speak with any member of the management team. We will make this right. I apologize for you not receiving the typical World Class Customer Service that we provide. 

Frequently asked questions about COIT Cleaning and Restoration

How is COIT Cleaning and Restoration rated?

COIT Cleaning and Restoration has a 4.5 star rating with 366 reviews. 

When is COIT Cleaning and Restoration open?

COIT Cleaning and Restoration is open now. It is open 24/7.