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Comfort Inn Gilroy
- Hospitality
- Gilroy, CA
About this business
Stay with Us in California Close to Silicon Valley, Monterey Bay, and golf Enjoy convenience and comfort at our AAA-approved, 100% non-smoking The Inn at 8435 Gilroy hotel. Our location off Route 101 makes it easy to get to popular area attractions like Monterey Bay, while our clean and accommodating guest rooms guarantee comfort throughout your stay.
Location details
8435 San Ysidro Ave, Gilroy, CA, 95020, United States
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Very Good
Good Le bruit Spacieux, rénovations faîtes
Business response:
Hi Stephane! We're so glad you had a great time at our hotel and liked how roomy it was and how cool our new front looks. We really value your comments, so thanks for giving it to us! We totally get it about the noise. It's important to relax, and we're already thinking of ways to deal with that problem. We care most about your comfort, so the next time you come by, you can expect an even quieter and cozier stay. Thank you again for picking us. We look forward to seeing you again soon for another great time!
Wonderful
It was fine but it would of been nice if the tv was working and and better system for the breakfast system. We couldn’t watch TV, there was no signal. We notified the front desk and they told us it was going to be fixed, it never did. In the morning it was hard to have breakfast because it was busy and the single front desk was trying to do everything. It kept running out of everything. Closed to the soccer campus where we were.
Business response:
Dear Socorro, Thank you for sharing your recent experience with us. We're delighted to hear that our hotel's proximity to the soccer campus was convenient for your stay. However, we're truly sorry for the inconvenience you encountered with the television signal and the breakfast service. Please accept our sincerest apologies for the frustration this caused during your visit. We understand the importance of having functional amenities and a smooth breakfast experience, and we regret that we fell short of meeting your expectat... read more
Very Good
Besides no one ever being at the front desk it was a good value. I wanted to check in early and they said I could… but I needed to pay first. I was going to pay cash but still needed to go to the bank. They had my credit card on file. I’ve always used a card to secure the room and then paid when I checked out. Decided to go to lunch and come back. When we came back, there was a sign saying they would be back in 15 minutes, but we had no idea when it was put there. We waited for almost 30 minutes for someone to come check us ... read more
Business response:
Dear Carolyn, I'm sorry to hear about the inconvenience you experienced during your stay at our hotel. It's disappointing to learn that our front desk service did not meet your expectations and caused delays during check-in. Your feedback regarding the lack of staff presence at the front desk and the uncertainty around when someone would be available is valuable to us, and we'll address this promptly to ensure smoother and more efficient service for our guests. We appreciate your compliments on the cleanliness of the propert... read more
Very Good
Agradable Desayuno Ubicacion
Business response:
Dear Guadalupe, We appreciate you taking the time to provide us with your comments. We are happy to learn that you like the location of our hotel. We work hard to make sure every visitor has a pleasant and comfortable stay, so it's great to hear that our exceptional location allows us to achieve this goal. We regret learning that the meal fell short of your expectations. We value your happiness so much that we're always searching for methods to improve what we have to offer. To help us better and make sure that your next vis... read more
Pleasant
Frequently asked questions about Comfort Inn Gilroy
How is Comfort Inn Gilroy rated?
Comfort Inn Gilroy has a 4.2 star rating with 1,010 reviews.
When is Comfort Inn Gilroy open?
Comfort Inn Gilroy is open now. It is open 24/7.