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Compass Insurance Agency

4.9

About this business

Location details

280 Ann St NW, Grand Rapids, MI, 49504, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
SatClosed
SunClosed
4.9527 reviews
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Donald R.'s profile image
Donald R. 
7 years ago

So far so good, always on top of things when I need them. Thanks Jon & Jodi 

Business response:

That's good to hear, Donald! We aim to keep it up. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Sally S.'s profile image
Sally S. 
7 years ago

Quick response every time I contact Compass Insurance. They are very responsive! 

Business response:

Thank you so much for your kind words, Sally Scripps. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Raf G.'s profile image
Raf G. 
7 years ago

Thank you Jodi for the fast response and great service! 

Business response:

Thank you so much for your kind words, Raf Garibay. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Jennifer R.'s profile image
Jennifer R. 
7 years ago

I have been a customer with Compass for just over two years. My usual agent, Jim, was unavailable this week, so Jodi has stepped in to assist me. She has been so quick to respond to my emails and has gotten everything done for me in a timely manner. Thank you so much for your hard work. Great company!  

Business response:

Thank you so much for your kind words, Jennifer Rottman. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Michael S.'s profile image
Michael S. 
7 years ago

Brad was able to give us more comprehensive coverage at a cheaper price than my existing policy.  

Business response:

That's what we do! Thank you so much for your kind words, Michael Scholten. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Melissa Basore G.'s profile image
Melissa Basore G. 
7 years ago

Always quick to reply to questions. Fast and friendly service! 

Business response:

Hi Melissa- Thank you so much for the 5 star review! We're always happy to answer any questions our clients have and make sure they understand their coverage and what it is they're paying for. Feel free to let us know any time you feel we can make an improvement. Thanks again, Melissa! 

Sam R.'s profile image
Sam R. 
7 years ago

Wow! I can’t say enough about the team here! Jodi Spencer you are the bomb! This company knows how to take care of business! So fast! Thank you for this year and cheers to many more!  

Business response:

Hi Sam- Thank you so much for the 5 star review! We're happy to hear that Jodi was able to help you quickly and efficiently. We too look forward to servicing your policies for years to come. Thanks for a being a Compass Client! 

Shawn B.'s profile image
Shawn B. 
7 years ago

Jodi was super quick at getting me a quote for a vehicle I was considering purchasing. These things can be bought right out from under your feet, so I wanted to make sure the premium price was right for the vehicle I was looking at! Thanks again Jodi 

Business response:

Hi Shawn- Thank you so much for the review on Jodi! We're happy to hear she was able to help you with your insurance quote and find an affordable price for your vehicle. Make sure you tell your friends and family about us! 

Jon M.'s profile image
Jon M. 
7 years ago

Jodi is always a pleasure to deal with! Super fast responses and gets us what we need every time. Compass found a gem in Jodi. 

Business response:

Hi Jon- Thank you so much for the positive words about Jodi! We're happy to hear that your experience with her has been nothing short of excellent. We're lucky to have her as part of our team! 

Frequently asked questions about Compass Insurance Agency

How is Compass Insurance Agency rated?

Compass Insurance Agency has a 4.9 star rating with 527 reviews. 

When is Compass Insurance Agency open?

Compass Insurance Agency is closed now. It will open tomorrow at 8:30 a.m.