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Compass Insurance Agency

4.9

About this business

Location details

280 Ann St NW, Grand Rapids, MI, 49504, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
SatClosed
SunClosed
4.9527 reviews
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celeste m.'s profile image
celeste m. 
4 years ago

I highly recommend Kyle Miller. He is very personable, professional and knowledgeable. Kyle took the time to listen and understand my specific situation and match me with the best plan for me. 

Business response:

Thank you so much for your kind words, Celeste. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Sandra Mae L.'s profile image
Sandra Mae L. 
5 years ago

Just finished building a house and Justin Mulder has been so helpful and knowledgeable explaining how it all works and the different insurances I needed. He also saved me quite a bit of money on the car insurance. Highly recommend working with Justin at Compass! 

Business response:

Thank you so much for your kind words, Sandra Mae. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Sandra Mae L.'s profile image
Sandra Mae L. 
5 years ago

Very knowledgeable and great customer service! 

Business response:

Thank you so much for your kind words, Sandra Mae. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Hernan B.'s profile image
Hernan B. 
5 years ago

Test review. Let Hernan know when you get this 

A.J. B.'s profile image
A.J. B. 
5 years ago

Tracey, Thank you oh so much for all that you’ve done for me in this policy renewal. The response time given to me was like no other insurance agency I have been with. You have gone beyond your regular duties to let me know the exact minute that the payment crossed your desk. 

Business response:

Thank you so much for your kind words, A.j.. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Paul B.'s profile image
Paul B. 
5 years ago

Exactly 12 minutes passed between my email asking about how I could save money by taking a car off of insurance and Brad S. emailing me back with a few options to consider. Turns out just taking it off isn't going to save me that much, what with multicar discounts and such. Twelve minutes is too long to literally hold your breath, but it's but a blink of an eye in terms of getting a comprehensive, personalized response from your insurance company. Thanks, Brad! 

Business response:

Thank you so much for your kind words, Paul. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Jim N.'s profile image
Jim N. 
5 years ago

I was not looking to switch policies but, Benjamin convinced me to let him see if he could save me money. A few days later that is exactly what he did! Easiest way to save money! 

Business response:

Thank you so much for your kind words, Jim. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Juli C.'s profile image
Juli C. 
5 years ago

Terrible. Your company refused to cover our business interruption due to some made up rider on the policy shame on you.  

Business response:

I completely empathize with your frustration. All insurance companies are currently denying business interruption coverage due to Covid-19. Fortunately there is a $1.8 Trillion stimulus package that is suppose to be approve by Congress. Please keep track of your losses and we will do everything we can to assist you in making a claim to the federal government. My prayers are with you and your family. 

Scott H.'s profile image
Scott H. 
5 years ago

Spoke with Justin M. Entered vehicle details through Compass's website, Justin contacted me within 30 minutes, had the preliminary quote within 45 minutes. Costs look competitive. 

Business response:

Thank you so much for your kind words, Scott. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Frequently asked questions about Compass Insurance Agency

How is Compass Insurance Agency rated?

Compass Insurance Agency has a 4.9 star rating with 527 reviews. 

When is Compass Insurance Agency open?

Compass Insurance Agency is closed now. It will open tomorrow at 8:30 a.m.