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Complete Care
- Healthcare
- Southlake, TX
About this business
Location details
321 W Southlake Blvd #140, Suite 140, Southlake, TX, 76092, United States
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We always come to you! Never have to wait and you are in and out
Business response:
Hi Erica Thank you so much for continuing to come to Complete Care for your medical needs. Hope you are doing well. Have a nice evening. Take care.
The staff was extremely helpful and very responsive to my wife's needs.
Business response:
Hi Ozzie We are so happy our staff was so helpful and responsive to your wife's needs. Hope she is feeling better soon. Have a good evening. Thank you.
Everyone was very nice and took great care of me.
Business response:
Hi Sharon Thank you so much for visiting our Southlake facility. We are very pleased that our staff was nice to you and took such good care of you. Hope you are feeling better soon. Have a nice weekend.
The staff at Complete Care In South Lake ,TX we're extremely Professional, Courteous and very Tenative! The Docotor was very informative and took the time to show me the X-Rays and explain every little detail. The paper work was easy and fast and I was with the Doctor within 10 min of walking through the door and I was out 20 min later.... ( had to wait 15 min after the shot I received to make sure there was no reaction) otherwise I believe I would of been out in 15 min....
Business response:
Good Morning Floyd We are so glad to hear you had such an awesome experience at our Southlake Facility. Remember we are open 24/7 and always here for your needs. Have a great day.
Wonderful environment for pets and people! The staff at complete Care Southlake were all efficient, knowledgeable, calming, caring, and concerned about what the potential challenges would be for my new kitten who had experienced a trauma incident....Their attention to detail, exam, diagnosis and treatment was explained, implemented and reassuring, both to me (high anxiety!!!) and to my kitten! I cannot THANK THEM ENOUGH!! They were the PURRECT PURSCRIPTION
Business response:
Hi Victoria, Thank you so much for your kind words. Hope all is well. Have a good day.
Professional and patient oriented.
Business response:
Good Afternoon Susan Thank you for visiting our Southlake facilitiy. We are very glad to hear you had a positive experience. We think our staff is awesome too! Have a great weekend.
The level of service and speed of treatment was fantastic. It's how I wish all medical processes could be. The ridiculous over the top paperwork & pre screening seen in the medical field were avoided allowing us to be in and out quickly. I've told every mom we've encountered that if something ER related arises, they should come see y'all first.
Business response:
Thank you so much for sharing your experience with us. We pride ourselves on giving excellent medicare care in a timely manner. We are very pleased we were able to make your visit with us a positive one. We will be sure to let the Southlake Facility know about the positive feedback. Take care.
BEWARE!!!! If I could give zero stars, I would. After I waited for 20 minutes, they tried to collect $250 as a “self pay” instead of the $75 urgent care deductible on my INSURANCE card! I was told it was a holiday and they couldn’t verify my insurance. I have never been to an urgent care or ER and been asked to pay part of the deductible (I have a co-pay) not a deductible!!! I know my own insurance. RUN, they had no issue taking the woman who came in behind me and was self pay. THEY DONT WANT YOUR INSURANCE. I left, in pain ... read more
Business response:
Unfortunately, we were unable to verify your insurance or connect with an agent to obtain your benefit information during your visit. Please note that we are a licensed emergency room, not an urgent care facility. We attempted to collect a deposit of $200, which is a reasonable amount considering the typical emergency benefits associated with most health plans. We pride ourselves on a transparent billing process, and want patients to be as informed as possible about their potential out-of-pocket costs. We would much rather i... read more
This is seriously THE BEST urgent care you can find in the DFW area!!! The best staff, caring nurses and a VERY knowledgeable doctor!!
Business response:
We are truly delighted to hear that you had such a positive experience at our facility. It means a lot to us that you found our staff caring and our doctor very knowledgeable. We strive to provide the best possible care for our patients, and your feedback affirms that we're meeting that goal. Thank you for taking the time to share this wonderful feedback about our team. We appreciate your trust in our services and hope to continue providing excellent care whenever you need us.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.9 star rating with 1,956 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.