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Complete Care

4.9

About this business

Brooks City-Base Complete Care offers 24 hour emergency room care in Brooks City-Base, TX and the surrounding area. Our 24 hour ER center provides services to manage both major and minor emergencies for all ages. Our knowledgeable physicians provide personalized care with advanced emergency equipment. Whether a patient is facing flu like symptoms or serious chest pains, our emergency clinic strives to become Brooks City-Base first choice for the right emergency care at the right price. Brooks City-Base Complete Care is open... read more

Location details

2619 SE Military Dr #101, San Antonio, TX, 78223, United States

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4.91,832 reviews
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Janna B.'s profile image
Janna B. 
3 years ago

Brooks city Base is the only place I will go. Very little to no wait time! From the second I walked into the door Kimberly was cheerful and extremely helpful. Josefina RN makes you feel comfortable and Dr. Refienberg was the kindest Dr ever. 10/10 would recommend, I send all my friends and family here!!!!!! 

Business response:

Hello Ms. Bell, Thanks so much for the 10 star review! Dr. Refienberg, Josefina and Kimberly will be thrilled to read your feedback. It will make their day! We hope you can start feeling better now. Please take care and thanks again! 

Guy F.'s profile image
Guy F. 
3 years ago

I was put at ease right away. Kim at the front desk, Andy the paramedic, Josephina the nurse and Sam the Doctor were professional and made me comfortable with the process quickly. They delivered the exam and diagnostic tests efficiently and gave me good treatment options. I Highly rate the care and service at Complete Care Brooks City Base.. 

Business response:

Hello Mr. Fogel, We really appreciate you taking the time to share your 5 star rating with us! We are so grateful you chose our Brooks City Base facility! We are always here to help 24/7. Thank you for the kind words they really made our day!!!!!! It was our privilege to serve you! Please get well soon and thanks again. 

Ruben D.'s profile image
Ruben D. 
3 years ago

Staff was very nice and helpful my place to go never have to wait always taken in before I even finish filling out my paperwork 

Business response:

Hello Mr. Deleon, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Brooks City Base facility! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

Samantha L.'s profile image
Samantha L. 
3 years ago

Minimum wait time. The facility itself is super sanitized and all staff were welcoming from the time I entered until I left. I’ll definitely be returning. 

Business response:

Hello Ms. Lara, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Brooks City Base facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

Margarita S.'s profile image
Margarita S. 
3 years ago

Great experience specially when your sick. 

Business response:

Hello Ms. Schumann, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Brooks City Base facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

Ann S.'s profile image
Ann S. 
3 years ago

They were fast and friendly 

Business response:

Hello Ms. Sanchez, Thank you for your kind feedback and 5 stars. We truly value your opinion! Please get well soon. 

Josephine S.'s profile image
Josephine S. 
3 years ago

Well no one was there, did not have to wait long nice clean office with water coffee available close to my home… 

Business response:

Hello Ms. Scott, We really appreciate you taking the time to share your 4 star rating with us. We are so grateful you chose our Brooks City Base facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

Anissa G.'s profile image
Anissa G. 
3 years ago

The person at the counter taking my information and the person on the phone were not very friendly. The only friendly person was the gentleman taking my vitals. He was absolutely amazing. 

Business response:

Hello Ms. Gonzalez, Thank you for the feedback. We can only get better when we know what is going on through our patients eyes! Please accept our apologies. Other than that we are glad to know you had a good ER visit with us and we appreciate the 4 star rating! Please get well soon and thank you again! 

ROBERTO S.'s profile image
ROBERTO S. 
3 years ago

great reception 

Business response:

Hello Mr. Sanchez, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Brooks City Base facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

Frequently asked questions about Complete Care

How is Complete Care rated?

Complete Care has a 4.9 star rating with 1,832 reviews. 

When is Complete Care open?

Complete Care is open now. It is open 24/7.