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Complete Care
- Healthcare
- Fort Worth, TX
About this business
Location details
6006 Camp Bowie Blvd, Fort Worth, TX, 76116, United States
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Waited for 2 1/2 hours for results on my x ray the doctor didn’t even take care of my reasoning when I was talking to him he was just there careless then when I mentioned no insurance he’s attitude got worse I’m sorry but we should be treated with care regardless. It wasn’t until I asked how much longer I had to wait is when they realized I was there still. By far worse experience ever and I used to work at urgent care
Business response:
Thank you for taking the time to share your feedback. We strive to provide the highest level of care and apologize that this was was not your experience. We understand that our Medical Director, Dr. Ros, reached out to you as well. We hope you are starting to feel better and please do not hesitate to reach out to to Dr. Ros if you have any questions or need additional assistance.
Had a nurse accuse me of looking for specific drugs, while having an allergic reaction. Tried to play it off and say that’s not what he meant. Asked what drugs are you looking for? And when I looked incredulously at him he changed his tune and said I meant if you’ve had this before and had something prescribed. All while I was crying because I was in pain and so incredibly uncomfortable.I just looked at him and agreed because I had taken Benadryl already drowsy. Upset that I was asked to come back to pick up a prescription a... read more
Business response:
Thank you for taking the time to provide your feedback. Our Nurse Manager, Brandi, attempted to contact you to address your concerns but could not reach you. At your convenience, please call Brandi at 817-439-4912.
Doctor didn’t want to test for much since I “looked fine”, when doing the initial check she barely just patted around me. She seemed to not want to listen nor be there for more than a minute max.
Business response:
Thank you for taking the time to speak with Jamey form our leadership team on the phone recently. We strive to provide the highest level of care and apologize that this was not your experience. Our team is always looking for ways to improve and will follow up on the issues you described. We hope you are starting to feel better and please do not hesitate to reach out to us if you have any questions or need additional assistance.
I came here after another care facility canceled my appointment that I made online because they didn’t accept my insurance. Dr. Hart is awesome—he went down all avenues to figure out why I was sick. And I loved meeting Ranger and Scout :)
Business response:
Hello Ms. Sollows, We really appreciate you taking the time to share your 5 star rating with us! We are so grateful you chose our Camp Bowie facility! Dr. Hart IS fantastic!! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again.
Excellent staff, attentive, thorough and very caring. Explained everything so that I understood.
Business response:
Hello Mr. Pagels, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Camp Bowie facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again.
Very good patient experiene
Business response:
Hello Mr. Pagels, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Camp Bowie facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again.
Brandie is absolutely amazing as far as making patients feel comfortable and welcome! However the doctor that I saw was not so great. Although I explained many areas in which my children and I are feeling pain, he only addressed maybe a couple. He took a couple of X-rays and after reading the summary he didn’t involve hardly anything mentioned during our visit. I feel as though he just blew us off to collect the money. I’m not at all satisfied.
Business response:
Thank you for taking the time to provide your feedback. We strive to provide the highest level of care, and we apologize for not meeting your expectations. Our Medical Director, Dr. Blankenship, has attempted to contact you to address your concerns but has been unable to reach you. At your convenience, please call Dr. Blankenship at 817-439-4912.
Terrible and Liars!! I walked in for my son who had a head cold and I asked DO YOU BILL FOR EMERGENCY VISIT because this is NOT an emergency. The lady at the front desk said OH NO we have office visit billing since this is non-emergency. The next thing I know they are billing my insurance company for 3000.00 dollars. Don't make the same mistake I did!!!
Business response:
Unfortunately, due to patient privacy and protection laws, better known as HIPAA, we are unable to respond with the details needed to address your concerns. We can say that we pride ourselves on transparency and attempt to make every effort to inform our patients that we are a licensed emergency room and that we bill for emergency services. This information was verbally communicated, given to the patient, and requires a patient signature. We have made several attempts to contact the patient. Please feel free to have the pati... read more
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.8 star rating with 2,100 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.