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Complete Care
- Healthcare
- Colorado Springs, CO
About this business
Complete Care is a 24-hour emergency room conveniently located in Colorado Springs, CO. Our medical facility is equipped to manage all varieties of emergent services for all ages. Whatever your emergency need – Complete Care is here to help 24/7. We proudly serve Colorado Springs and its surrounding communities with a state-of-the-art medical center staffed by the very best team of medical providers. We want to put your mind at ease when it comes to choosing emergency care treatment. Complete Care makes it easy and affordabl... read more
Location details
8115 Voyager Pkwy, Colorado Springs, CO, 80920, United States
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Very prompt and professional service.
Absolutely a class A+ facility. Prompt service, friendly staff and in and out in a very reasonable time.
My experience was great. But I do wish you would accept Medicare. Dr. Colmenares was wonderful,
I went to Complete Care while my Medicaid was in the process of renewal and I let their patient access specialist, Ms. Gonzalez, know of my insurance status. She said without active coverage, I would have to pay out-of-pocket, but to keep my receipts so that I could be reimbursed later when my Medicaid coverage was renewed. I paid out-of-pocket and kept everything like she advised. When my coverage was finally renewed and backdated, I called this facility to ask about being reimbursed and a very rude woman, either by the nam... read more
I went to Complete Care while my Medicaid was in the process of renewal and I let their patient access specialist, Ms. Gonzalez, know of my insurance status. She said without active coverage, I would have to pay out-of-pocket, but to keep my receipts so that I could be reimbursed later when my Medicaid coverage was renewed. I paid out-of-pocket and kept everything like she advised. When my coverage was finally renewed and backdated, I called this facility to ask about being reimbursed and a very rude woman, either by the nam... read more
Actually know what insurance is accepted and don’t tell customers that they will have to pay out of network prices after sitting in the waiting room for over 30 minutes when that’s not true! I would have loved to have been treated that same night instead of waiting until the next day.
They were very kind and attentive. One of the best ER/Urgent Care locations I've been to. I arrived after Urgent Care hours ended and needed to use the ER, but they were still very supportive. They quickly got me in with no wait, checked me and provided feedback on next steps, and then worked with me to find a pharmacy and get the prescriptions I would need that very night. They made it clear I have more to do, but even now I am feeling much better. Every person there, from reception to nurse and doctor were all incredibly ... read more
Front desk clerks.
Taylor (nurse) was excellent. As was the check-in guy. Dr. Fox, on the other hand, was NOT! She was very unprofessional from the first time she walked INTO the room already wearing gloves. I was repulsed by this and had no idea where/who/whatever else she touched with those gloves. I’ve never experienced a healthcare professional not donning gloves after coming in a patient room. That was disgusting. Then, the issues I had finding a prescription after hours and her lack of patient care when I had to call back was a... read more
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.6 star rating with 1,897 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.