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Complete Care

4.6

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Location details

8115 Voyager Pkwy, Colorado Springs, CO, 80920, United States

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4.61,931 reviews
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Lauri Van Der M.'s profile image
Lauri Van Der M. 
3 years ago

The staff and doctors put political science aside and practiced the recently lost art of medical science in evaluating and treating my symptoms. It is refreshing to experience medicine by those who still believe in; first, do no harm. The whole team heard what I was saying, actually listened and repeated it back to me to made sure we were on the same page. My expectations for a healthy outcome were low based on my previous experiences with Urgent Care/ER staff. This staff renewed my Hope in humanity. Nothing short of that. G... read more

Business response:

Hello Mr. Vandermost, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Colorado Springs location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again!  

Steve P.'s profile image
Steve P. 
3 years ago

I was quickly admitted and the nurse Heather was great. She took my vitals and medical history and I was seen by Dr Miranda in about 15 minutes after my arrival. I was very uncomfortable and he helped me within minutes. I will never go to a hospital based ER again. Thanks for all you do. 

Business response:

Hello Mr. Palmer, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Colorado Springs facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

Kenneth S.'s profile image
Kenneth S. 
3 years ago

My experience with Complete Care staff was 1st rate. 

Business response:

Hello Mr. Shelley, Thank you for the kind words sir! We appreciate the feedback. We are open around the clock with urgent and emergency room hours. Please get well soon and be safe! 

Kenneth S.'s profile image
Kenneth S. 
3 years ago

Complete Care staff was professional, courteous, in taking care of my emergency need. 

Business response:

Hello Mr. Shelley, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Colorado Springs facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again! 

John B.'s profile image
John B. 
3 years ago

They were rude from beginning to end. I walked in dizzy with chest pain. After the EKG determined that I wasn't having an active heart attack, they immediately asked me for money, before treatment of any kind was even discussed. When I told them I didn't have $100 in my pocket, to pay the copay, up front, they literally yanked the wires off my chest, and told me have a nice day. On the way out, they asked me to sign a document stating that I was declining treatment. When I objected some brute in scrubs came over and tri... read more

Alex D.'s profile image
Alex D. 
4 years ago

Doctor's are supposed to help. They are horrible people. 

Business response:

Thank you for sharing your feedback. We find your comments concerning and want to address your concerns immediately. Our Medical Director, Dr. Miranda, attempted to contact you but was unable to reach you. At your convenience, please call Dr. Miranda at 719-247-1999. 

Tara M.'s profile image
Tara M. 
4 years ago

COVID-19 tests are available at no cost nationwide at health centers and select pharmacies. The Families First Coronavirus Response Act ensures that COVID-19 testing is free to anyone in the U.S., including the uninsured. They told me it would be an upward of $500 to get tested. I have all the symptoms and know I have COVID-19.. they don't care about the pandemic or people suffering at all.  

Business response:

Thank you for taking the time to share your feedback. It is important to clarify that we are not a Covid testing site. We are a licensed emergency room, and thus we provide testing as part of an evaluation and treatment plan designed by an emergency room physician. Total charges include the entire visit, and charges vary based on the patient's medical needs. While patient feedback is essential to us, we cannot find records identifying you as a patient at our facility. Please contact Jamey from our leadership team at 817-527-... read more

Marilyn G.'s profile image
Marilyn G. 
5 years ago

When I went in no one told me you don’t take insurance they only told me to go to a room then once I’m in the room and took my blood pressure and a EKG and hook me to heart monitor and the pulse the girl tell me they don’t take insurance when that should have been the first thing that was said to me once I walked in. When I came out their goes a sign that say they don’t take insurance when I walked in there was no sign. 

Business response:

Thank you for taking the time to provide your feedback. Zach, from our leadership team, has tried to contact you by phone but was unable to reach you. At your convenience, please call Zack at 719-247-1999. 

Frequently asked questions about Complete Care

How is Complete Care rated?

Complete Care has a 4.6 star rating with 1,931 reviews. 

When is Complete Care open?

Complete Care is open now. It is open 24/7.