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Complete Care
About this business
Location details
76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Only doing a 1 star cause didnt give me the option for 0. Took my husband to get seen on 9/29 for what we believe was/is sciatica. From the moment Dr George Alsop came in the room he didn't seem professional, seemed to have something in his mouth, probably chewing tobacco. He diagnosed my husband with sciatica & sent him home with medication. On 9/30 my husband was in worse pain than the day before & had to walk with crutches. Decided to go back to get reevaluated BIG MISTAKE. Dr. George Alsop came in the room and my husban... read more
Business response:
Thank you for providing your feedback. As you mentioned regarding your previous visits, we customarily provide the highest level of care, and we apologize that this was not your husband's experience. Our Medical Director, Dr. Stuckey, tried to contact you but was unable to reach you. At your convenience, please contact Dr. Stuckey at 361-336-0136. Our team is always looking for ways to improve and will follow up on the issues you described.
This is seriously THE BEST urgent care you can find in the DFW area!!! The best staff, caring nurses and a VERY knowledgeable doctor!!
Business response:
We are truly delighted to hear that you had such a positive experience at our facility. It means a lot to us that you found our staff caring and our doctor very knowledgeable. We strive to provide the best possible care for our patients, and your feedback affirms that we're meeting that goal. Thank you for taking the time to share this wonderful feedback about our team. We appreciate your trust in our services and hope to continue providing excellent care whenever you need us.
Love TLC 10/10 recommend
Business response:
HI Mr. Bellows, We are delighted to hear that you would recommendation TLC to others! Really appreciate the high rating. Thank you for choosing TLC Complete Care. Please get well soon and thanks again.
Everyone was so friendly and helpful Doctor was very knowledgeable, highly recommend
Business response:
Hello Mr. Bellows, We are delighted to hear about your positive experience with our friendly, helpful team and knowledgeable care. Hope you feel much better very soon. Please take care.
Cold no people skills horrible experience plan on reporting
Business response:
Thank you for speaking with Josefina from our leadership team. We strive to provide the highest level of care and apologize that your experience was anything less than exceptional. Our team is always looking for ways to improve and we will follow up on the issues you described. Please do not hesitate to reach out to Josefina if you have any questions or need additional assistance.
Very prompt and professional service.
Business response:
We're happy to hear about your prompt and professional service experience with Complete Care. Your feedback is greatly appreciated, as it helps us ensure we're meeting our patients' needs. Thank you for taking the time to share your positive experience with us. We're committed to providing efficient and professional care to all our patients, and we're glad we were able to deliver that for you.
Absolutely a class A+ facility. Prompt service, friendly staff and in and out in a very reasonable time.
Business response:
Thank you for sharing your experience with Complete Care. Our team strives to provide efficient and friendly service to all our patients, and we're delighted that this was reflected in your visit. Thank you again for choosing Complete Care for your healthcare needs.
My experience was great. But I do wish you would accept Medicare. Dr. Colmenares was wonderful,
Business response:
We are very sorry at this time that we can't accept Medicare, Medicaid, and Tricare through no fault of our own. Since the Public Health Emergency (PHE) ended May 11, 2023 state licensed Freestanding Emergency Centers (FECs) are no longer allowed to participate in Medicare unless the federal government passes legislation to make this benefit permanent. Complete Care wants to permanently extend Medicare benefits to include FECs. Our Medicare beneficiaries deserve equal access to high-quality emergency care. When policy issues... read more
Wonderful staff!
Business response:
We're elated to hear you had a wonderful experience with our staff at Tyler Complete Care. Our team strives to provide exceptional service to all our patients, and we're thrilled that this was reflected in your visit. Thank you for taking the time to share your positive feedback! We truly appreciate your kind words and look forward to continuing to serve you with the same level of care in the future.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.8 star rating with 28,081 reviews.
When is Complete Care open?
Complete Care is open now. It will close at 6:00 p.m.