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Complete Care
About this business
Location details
76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff seemed to be more concerned or busy assisting anyone else , when it seemed I was the only one there .. the dr. Kept coming in and out of my room in the middle of me explaining my symptoms , which they did not seem to take serious. I left before anything else could happen , as I was already there for about 3hrs before actually being seen and already sent to the back to be checked up on. As I wad leaving, medical staff seemed to finally care and tried to convince me to stay.. they were all rude, and talked to me like... read more
Business response:
Thank you for taking the time to provide your feedback. Our Medical Director, Dr. Fernandez, attempted to contact you but could not reach you. Our team is always looking for ways to improve and will follow up on the issues you described. If you have any questions or need additional assistance, please call Dr. Fernandez at 210-963-8333.
Receptionist and both nurses were amazing! Very professional, caring, and helpful. The doctor not so much. He did not listen to me and kept insisting I had symptoms I clearly did not have. It was so frustrating. I left feeling so defeated. I went somewhere else and got the exact care I needed. Will not return to this place.
Business response:
Thank you for speaking with our Medical Director, Dr. Wyatt, on the phone recently. We strive to provide the highest level of care and we regret that your experience was anything less than stellar. Our team is always looking for ways to improve and will follow up on the issues you described. Please do not hesitate to reach out to Dr. Wyatt if you have any questions or need additional assistance.
Went in for a inside lip laceration and was told nothing could be done. However the doctor said that if it gets worse to come back. Lip got worse so went in the following morning and was told again that the doctor couldn’t do anything for me. My lip had gotten swollen and whitish/yellowish in color. Receptionist said there was nothing the doctor would do. So I left.
Business response:
Thank you for taking the time to provide your feedback. Our Medical Director, Dr. Gabrysch, attempted to contact you to address your concerns but could not reach you. At your convenience, please call Dr. Gabrysch at 830-253-5099.
Most urgent cares are profit over patient and it was very much quite obvious when I visited here. A nurse took my vitals and instantly swabbed me (never asked any questions directly relating to my symptoms to see if the swab for COVID and Flu was necessary) total of 5 minutes. The doctor came in and took literally a total of 3 minutes to “check” my lungs, throat and ears. Then left, never asked me questions about my symptoms. Then the older male RN comes in and tells me the out of pocket costs being $276 (incorrectly told me... read more
Business response:
Thank you for taking the time to provide your feedback. We strived to provide the highest level of care and we apologize that this was not your experience. Our Executive Director Of Nursing, Alejandro, attempted to contact you to address your concerns but was unable to reach you. At your convenience, please contact Alejandro at 512-387-3800.
The shuffled me in and out and I feel even worse today.
Business response:
Thank you for speaking with our Medical Director, Dr. Roe, on the phone. We understand the conversation went well and Dr. Roe was able to address your concerns. We hope you are recovering well and please do not hesitate to call Dr. Roe if you have any questions or need additional assistance.
My experience was great! I couldn’t be more pleased!
Business response:
Hello Ms. Leisch, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Tyler location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again!
My experience was great! Every staff member was friendly and kind. I didn’t feel rushed and appreciated their patience. Jill Leisch
Business response:
Hello Ms. Leisch, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Tyler location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again!
Great experience. I highly recommend.
Business response:
Hello Mr. McBroom, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Alamo Heights location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again!
Was good the only medicationiam takngis PAXOVID.
Business response:
Thank you for trusting us with your care. Please feel to reach out to our Nurse Manager, Cindy, at 903-508-4886 if you have any questions or need additional assistance.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.8 star rating with 28,081 reviews.
When is Complete Care open?
Complete Care is open now. It will close at 6:00 p.m.