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Cook Portable Warehouses - Leonard Truck Outfitters
- Retail
- Lakeland, FL
About this business
Location details
1102 W. Socrum Loop Road, Lakeland, FL, 33810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:30 p.m. | |
| Wed | 9:30 a.m. to 5:30 p.m. | |
| Thu | 9:30 a.m. to 5:30 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 9:30 a.m. to 3:00 p.m. | |
| Sun | Closed |
The ordering process was great and went smoothly. The shed arrived with damage 2 weeks ago. I have called and emailed both the delivery company as well as Cooks Portable Warehouses. Neither have even responded to any of the messages. Horrible customer service, repair service and even worse follow up! Have many studs that do not even connect to the header panel. Extremely disappointed with everything about the shed since delivery (before it was even unloaded) I told the driver I saw damage on the shed and his response was "I... read more
Updated review: these people are a scam. They do not tie down or give the bricks listed on their contract. They sell you illegal sheds. They play them illegally without permits and the county will not approve their work. Do not purchase from this place!!! Save the headache and run away!! Purchased a shed here.. everything went great. Of course great salesman, blah blah blah. Now jokes on me, why? Because I’ve asked them for a permit “they said I don’t need one”. I told them I need tie downs “they said they don’t provide tho... read more
Terrible place , customer service is horrible and no one knows anything , everyone in the company is misinformed. They dont level the shed nor tie it down nor do they get permits for it , they will tell you its not needed and never done it in 30 years! Contract states the provide blocks when requested will tell you thats for a different state.. all round around and no corrections or care for customer service. The county even knows who they are from how long the scams have been on going. THEY WILL SELL YOU AND IILEGAL SHED, a... read more
Matt was very nice and easy to deal with. I would give him 5 stars alone. However, their dispatch team was very uncoordinated. They set my delivery for Wednesday between 3-5pm as I do not get off work until 2:30. They showed up at my house at 1:30 where I was not home and then refused to come back at the scheduled time. They told me I would not get my delivery until another week or two later. I had to change my schedule to fit there's so they would deliver in a timely manner. Customer service is horrible on the dispatch team... read more
The team was polite and caring, attention to what I needed done was thier top priority.
Frequently asked questions about Cook Portable Warehouses - Leonard Truck Outfitters
How is Cook Portable Warehouses - Leonard Truck Outfitters rated?
Cook Portable Warehouses - Leonard Truck Outfitters has a 4.6 star rating with 55 reviews.
When is Cook Portable Warehouses - Leonard Truck Outfitters open?
Cook Portable Warehouses - Leonard Truck Outfitters is closed now. It will open at 9:30 a.m.