Cool Air USA

Mercy G. 

on Customer Lobby

3 years ago

Excellent service as always Excellent would recommend to anyone 

Fariba E. 

on Customer Lobby

3 years ago

EXELENT SERVICE We have a very good experience with Cool Air company, they were very fast responding and finding the problem on our AC and ordering the parts from the factory, and going back and fix the problem the next day. They did work with us to make it easy for us since we were out of town and it was more work for them to enter the hose. Thank you guys. 

B. W. 

on Customer Lobby

3 years ago

Warranty Repair Excellent response on day 1 to diagnose problem. Excellent response on day 2 with repair parts on hand. Call to let me know technician will be arriving shortly. Repair and cleanup was handled efficiently. System check was thorough. 

Ariel S. 

on Customer Lobby

3 years ago

Technician Kensi is THE BEST This review is specifically about Kensi and his dispatcher. Both gave EXCEPTIONAL service and remedied a situation that was previously mishandled, with honesty, humility, and the kind of care that, as he described it "would be provided to family." I cannot recommend him enough. Please ask specifically for Kensi for all of your AC needs; to say he went above and beyond is an under statement. 

André M. 

on Customer Lobby

3 years ago

Excellent service Very professional service. Our request for service was handle efficiently and a service appointment was scheduled immediately. 45 minutes before the appointment we received a call that the technician will arrive at the appointment time on time. The technician did a thorough inspection of the A/C system. He provided very clear explanation and recommendations. Excellent experience. 

Jeff W. 

on Customer Lobby

3 years ago

Punctual, knowledgeable and fast Will continue to use Cool Airjeff 

Will B. 

on Customer Lobby

3 years ago

Highly recommend Highly recommend. Installed new a/c unit very quickly and professionally. They took care of all aspects of installation. New A/C unit works great. 

D W. 

on Customer Lobby

3 years ago

Very Satisfied customer. The technician was very professional and courteous and well knowledgeable in repairing our unit. 

Lisa D. 

on Customer Lobby

3 years ago

.......... Xavier was very informative, helpful and polite. He took his time to explain the product and with troubleshooting.