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Corvette Central
- Auto Parts & Supplies
- Sawyer, MI
About this business
Location details
13550 Three Oaks Rd, Sawyer, MI, 49125, United States
Get directions
Overall CC is not a bad place to get good quality parts to restore your Corvette. My only issue is the communication from the customer service and false information on the website. On two separate occasions, I ordered parts that were listed as IN STOCK on the website only to receive the parts a month or more later. On the second order, I trusted the website was correct and disassembled my door panels in preparation for the parts to arrive in a couple of weeks. I had already signed up for a big car show a month and a half bef... read more
Business response:
We apologize for the delay and incorrect information regarding the stock. Your message will be forwarded to our management team. We are continuously making improvements to website and communication and will do our best to keep you informed.
Overall CC is not a bad place to get good quality parts to restore your Corvette. My only issue is the communication from the customer service and false information on the website. On two separate occasions, I ordered parts that were listed as IN STOCK on the website only to receive the parts a month or more later. On the second order, I trusted the website was correct and disassembled my door panels in preparation for the parts to arrive in a couple of weeks. I had already signed up for a big car show a month and a half bef... read more
Never a problem with Corvette Central to date. Stuff goes on back order... senseless to blame the store for factory supplement
Business response:
Thank You! We appreciate your understanding and looking forward to working with you again.
Recommendedvery convenient to be 25 miles from home
order from here if you don't need the part and once after an extended period of time it may arrive, the replacement period has expired and will not be replaced nor a refund given.
Business response:
We apologize for the delay regarding your order. If you would like to send a message with more details on your order we can look into this situation more. The replacement period is from when you receive the item not from when your order is placed.
Thanks for your help and service
Business response:
Thank you for taking the time to leave a review and feedback.
The worst customer service ever! Ordered an item took 2 months to get it. I purchaced a replacement in the interm and immediately returned the item then herd nothing I called to find the status of the refund and they told me it was damaged in return shipping and would be unable to refund me.
Business response:
We apologize for the delay regarding your item. At any time if you are unable to wait you can cancel your order and we will not process the order. We do not cancel unless you request it. Unfortunately, this item was received back damaged, if we are not the shipper we do not have the authorization to file a claim and get a refund only the shipper can do that. Again we apologize for delay and inconvenience. Thank you, Corvette Central.
First and likely last experience... Ordered a $275.00 car cover for my C4 on the 13th of May, called this past Monday, June 1st to find out where it was? Customer service had no answer, called today, June 7, customer service still has no answer... So I canceled the order... 7 to 10 day to credit my card... wow this place sucks! 4 weeks + for delivery just isn’t cool... 7 to 10 day to credit my card, even more uncool... Amazon would have been a much better choice.
Business response:
Mr. Ray, We’re sorry to hear you’re not 100% satisfied with your recent experience and have forwarded your comments to our Customer Service manager. We appreciate your feedback and apologize for the delays. Thank You, Corvette Central
First and likely last experience... Ordered a $275.00 car cover for my C4 on the 13th of May, called this past Monday, June 1st to find out where it was? Customer service had no answer, called today, June 7, customer service still has no answer... So I canceled the order... 7 to 10 day to credit my card... wow this place sucks! 4 weeks + for delivery just isn’t cool... 7 to 10 day to credit my card, even more uncool... Amazon would have been a much better choice.
Frequently asked questions about Corvette Central
How is Corvette Central rated?
Corvette Central has a 4.5 star rating with 1,548 reviews.
When is Corvette Central open?
Corvette Central might be open. It requires an appointment.