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Costa Coffee

3.9
  • Coffee & Tea

About this business

RestaurantsCoffee & Tea

Location details

17 Embankment Pl, WC2N 6NN, United Kingdom

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:30 p.m.
Tue6:00 a.m. to 8:30 p.m.
Wed6:00 a.m. to 8:30 p.m.
Thu6:00 a.m. to 8:30 p.m.
Fri6:00 a.m. to 8:30 p.m.
Sat6:00 a.m. to 8:30 p.m.
Sun6:30 a.m. to 8:00 p.m.
3.9362 reviews
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Shell's profile image
Shell 
a month ago

Just wanted to say the team that work on the mornings at weekends, are amazing! They're all so friendly and give a nice warm welcome on this chilly winter mornings. Great team 💚 

Zainab M's profile image
Zainab M 
5 months ago

Would give zero stars if I could. We had a terrible experience here. The two staff members showed absolutely no respect. From the moment we walked in, Rasul was rude and dismissive, without even listening to us. He told us to shut up and spoke to us in a loud, aggressive tone unnecessarily, just when we had asked him we’d be in the shop in a corner for two mins. When we asked for a manager’s name, his colleague Jay refused to provide it and was just as rude trying to back the wrongs of his colleague. The way both of them spo... read more

R's profile image
R 
5 months ago

The most disgusting service at a Costa, would give zero stars if possible. My friend wanted to pray in the Costa, mind you it’s not busy at all and only wanted to use a small corner. The staff are disgusting and rude, the Asian man rasul? was so rude and has no respect to us, kept shouting at us and swearing at us, we told them politely we just was gonna pray in the corner and we don’t mind paying for something, the other worker jay was disgusting too refusing the provide their managers name and were so unprofessional. If th... read more

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Billy Love 
2 months ago

Im a regular here and realised I havent left a review, the staff here are suberp and hardworking, and very friendly, shootout to Hoq, Rasal, Julian and the lady who's name is forget! All of them are Incredible and lovely 

s's profile image
s 
5 months ago

ive never left a bad review until now. wish i could give 0. i always pray in costas and have neverr had an issue until now. i asked respectfully and rasul was SO RUDE. literally no customer service. said no and swore repeatedly despite us saying we was just going to pray in the customer area. his colleague jay tried to involve himself but made it worse and when i asked for a manager, said no repeatedly???? what do you have to hide??? if someone asked to speak to my manager i would say okay because there is no issue? unless t... read more

Frequently asked questions about Costa Coffee

How is Costa Coffee rated?

Costa Coffee has a 3.9 star rating with 362 reviews. 

When is Costa Coffee open?

Costa Coffee is open now. It will close at 8:00 p.m.