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Costa Coffee
- Coffee & Tea
- Grand Central
About this business
Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches.
Location details
Unit 41, Grand Central, B2 4BF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The Americano was OK, same as other Costa branches. It's a busy outlet, and it appears that they could do with some extra staff as the washroom was in really bad condition. There wasn't any paper, and there was a lot of rubbish on the floor and spilling out of the bin. But I did notice staff clearing tables and cleaning the dining area. I'm guessing cleaning the lavatory area isn't anyone's favourite task. Otherwise, all good.
Good location. Nice big size with plenty of tables. Coffee and tea were very good while the cakes I believe were overpriced. Toilets are unisex but were in a terrible state. Staff were attentive and engaging.
Didn’t want cream, but wanted it full for £3.70. Absolutely no care given by staff, this is the second time the same member of staff has done this. No excuse for not reading order, when receipt expressly states no cream, and especially no excuse giving me a drink that looks like someone’s already had a go at it!
Fitout/management have not installed a cover over the ice blender to cut costs. Very noisy as it echoes through the whole store. Marin? Friendly and helpful.
Visted Costa, Grand Central, Birmingham and had the pleasure of being served by Chris. What a lovely guy. Polite and chatty and offering amazing service. What blew me away is how i witnessed Chris deal with a disabled customer. Not fair to go into detail. However what i saw blew my mind. Chris helped this guy with compassion and dignity and a smile. Chris went above and beyond what most people would do to help someone. A huge pat on the back for Chris. A lot of organisations could learn a lot from guys like Chris. A lovely ... read more
Frequently asked questions about Costa Coffee
How is Costa Coffee rated?
Costa Coffee has a 4.5 star rating with 382 reviews.
When is Costa Coffee open?
Costa Coffee is open now. It will close at 6:30 p.m.