This profile has been claimed by the business owner or representative.
Costa Coffee
- Coffee & Tea
- Broadmead
About this business
Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches.
Location details
33 Broadway, Broadmead, BS1 3EU, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 6:30 a.m. to 7:00 p.m. | |
| Sun | 7:30 a.m. to 6:00 p.m. |
Came here twice in the afternoon, both times had a really long queue and the staff (one man in particular) were quite rude. Although they don't shut until 7 (and we asked to double check) they started mopping around our feet and putting all the chairs on the tables around us at about half 5pm. It felt unwelcoming and a bit unkind to be honest.
Got overcharged by £22.30 for a brownie when a staff member forgot to void the previous order. I understand that mistakes happen, but I was offered no goodwill gesture for the significant inconvenience and was simply told, “Sorry, you’ll get it back in a few hours.” It’s now been several days, and I still haven’t received the refund. For such a large overcharge, I expected better accountability and customer care. Unfortunately, this experience has left a bad impression, and I won’t be returning.
I have been here on Tuesday as my favourites bartender are working here temporarily. Will and Morgan was in shift, so I know I was in great hands, Will made my greatest cappuccino as he knows my preferences. Always the best! A special thanks to Becks, Morgan,Lucy and Will. Edit: I went back on Wednesday morning and only 2 guys was there, first I asked for a cappuccino and at 70 degrees, the second guy instead was making a mocha and I asked politely why was putting in the chocolate as I asked for cappuccino, he asked again t... read more
With 3 screens at the wall and changing offers/slides it is very annoying to choose what I like. The coffee shop itself could have a bit more love. The tables and seats were not clean as I would expect.
Who doesn't love a coffee at Costa? Attentive and quick customer service. I visit all the time and have never been disappointed. The person behind the counter, Pipe, I think his name is, was very quick and friendly. Thank you 😊
Frequently asked questions about Costa Coffee
How is Costa Coffee rated?
Costa Coffee has a 4.4 star rating with 932 reviews.
When is Costa Coffee open?
Costa Coffee is closed now. It will open tomorrow at 6:30 a.m.