Costa Coffee

Leona (Leonela) 

on Google

a month ago

Thank you to the batista with glasses, name started with a Z. I visited with my baby and couldn't see any highchairs but he went and fetched one to bring it to my table. After ordering he also insisted I take a seat as he would bring it over to me. Unlike other cafes, he actually put my hot drink down on the other side of the table (out of reaching distance of my child). Because of this service, the coffee tasted excellent and was the best flat white I had had in a while. Only reasons for 4 stars is uncleanliness - highchair... read more

Victoria Addison 

on Google

2 weeks ago

I visited Costa Coffee in Highcross today for a pot of tea while I watched EastEnders on my headphones and got some work done. It was a nice, relaxed place to spend some time. The seating area was comfortable, although there wasn't a huge amount of seating available. Overall, I had a pleasant visit and enjoyed the atmosphere. 

VM “VI” I 

on Google

9 months ago

Absolutely love the place . Today had another opportunity to collect a Surprise bag . I bought it via Too Good to Go app . Just wanted to save tea time cooking really. Bought double espresso and puppichino. Shop is OAP and pet friendly . They offer treats for their fury customers . Lady in front of me ordered a treat for her poodle girl. Staff is very friendly, cheerful , patient with special customers . Go miles and beyond to provide excellent customer experience . This is my favourite coffee shop in Highcross. Clean, quiet... read more

joel jose 

on Google

6 months ago

Been there almose 10 times myself and crew has never been nice and rather showing a don't care attitude towards the customers and the last time I went there i saw clear case of discrimination among customers. The staff was treating the native customers better than the immigrants. I specifically told the crew that I'm eating in and asked for glass cup for my drink and the crew informed me that their dishwasher was complaint and can only serve in paper cups. But as I sat in the table I saw native customers was served in glass ... read more

Lekshmi S 

on Google

5 months ago

I was very disappointed by the way people are being treated at this cafe. I could literally see partiality among customers. The native customers were being treated way better than immigrant customers. I could see that the natives were served in glass and others were served in paper cups the same drink. The cleaning staff must have been sleeping there because I could see empty tables filled with cups and wraps of food. The crew was making excuse about there dishwasher being complaint and that’s the reason why they were provid... read more