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Costa Coffee
- Coffee & Tea
About this business
Location details
Unit 1 Haymarket, LE1 3HS, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:30 p.m. | |
| Tue | 7:00 a.m. to 8:30 p.m. | |
| Wed | 7:00 a.m. to 8:30 p.m. | |
| Thu | 7:00 a.m. to 8:30 p.m. | |
| Fri | 7:00 a.m. to 8:30 p.m. | |
| Sat | 7:00 a.m. to 7:30 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
I asked to use the toilet this morning before ordering my coffee. It was keypad protected. The two young chaps refused to give me the code before ordering my coffee. When I said I'd rather have my coffee after the toilet, they ignored me. I ended up going to Nero opposite, where the staff were super-friendly.
Is live to put zero stars. Super slow, horrible service, I waited for 30’ for a dripping simple cappuccino and had to shout for 2-3 times to get my tea cake. It’s like they are mentally checked out. Toilet: mess and even with the code you cannot enter, you have to argue with them to finally make them care and check, and open the malfunctioning door. A pity. I like costa but this place is a HUGE NO!!!
I had an amazing experience with the coffee and customer service at Costa Coffee. However, the Wi-Fi never works, and the mobile network inside is also unreliable, which is frustrating. It affects my ability to enjoy my coffee fully, so I often have to go elsewhere.
Just went there on Saturday at 5:20 and this guy didn't want to serve us any cold drinks because he already cleaned the ice machine or something that doesn't allow him to make any ice drinks. But the shop should close at 6pm, not 5pm or earlier. Very disappointed about this!
Nice shop, clean and tidy. Fantastic customer service. Good coffee.
Frequently asked questions about Costa Coffee
How is Costa Coffee rated?
Costa Coffee has a 4.2 star rating with 559 reviews.
When is Costa Coffee open?
Costa Coffee is open now. It will close at 8:30 p.m.