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CountryHouse Residence
- Assisted Living Facilities
- Council Bluffs, IA
About this business
Location details
1831 East Kanesville Boulevard, Council Bluffs, IA, 51503, United States
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I was disappointed in the lack of quality nursing care. Felt the nurse was derelict in performing her duties. The facility is a beautiful building and the food is GREAT!!! The chief takes great care in presentation and taste.
Business response:
Thank you for your feedback. We understand your care concerns and appreciate your kind words about our community and chef. We recently hired a new nurse to lead our community's wellness team. If you'd like to discuss this further, we'd be happy to talk to you. Please contact Tanya at (712) 322-4100.
I truly believe that if we hadn't found Country House for my mom, she wouldn't be with us anymore. The prior facility she was living in didn't give her the attention and care she needed and I honestly believe she was given up. Her attitude and her overall daily function has shown a complete 360* turnaround in what she showed before. I can't express enough how appreciative we are to everyone at Country House.
Business response:
Thank you so much for your kind review of CountryHouse in Council Bluffs. We will share your review with our team! We appreciate you!
Wonderful care and support. My loved one passed away. Managing their diabetes with Alzheimer's was difficult and led to challenges.
My loved one is eating well. We picked this community because of, the cleanliness, and friendliness, which were two of the biggest things.
They do a very good with my loved ones care. They keep him very busy with activities. It seems like they have a good variety of meals served. It is expensive but totally worth it for what they provide. I would definitely recommend CountryHouse Residents for those looking for memory care for their loved ones.
I thought CountryHouse Residence was very nice. The facility was very clean and had really cheerful lighting. It was a good atmosphere for a first impression. But it was too expensive.
When it came time to make the excruciating decision to place mom in a memory care facility my 5 siblings and I were incredibly stressed about where to place our beloved mother. Thank God we found CountryHouse!! I had spent several decades in a career that took me into many nursing care facilities including memory care facilities. I was very skeptical of being able to find a place that would be "good enough" for mom. CountryHouse cured my skepticism and they proved to be the most caring home and staff that I have ever had the... read more
They have kept Grandma busy with the most fun activities. The meals are very good and the staff are all very sweet and caring. Very clean also. The outings every week have been very fun and interesting and they help a lot with sundowners. Grandma always called us lonely and confused and now she is very content at Country House.
In the year and a half my mom has been there, there have been 2 directors and going on their 3rd nurse. I would like to see more activities after regular hours and on weekends. It is very expensive.
Business response:
Thank you for your thoughtful feedback about CountryHouse in Council Bluffs. We welcomed a new Executive Director, Tanya, in October of last year. Our previous director was with us for five years. We will share your feedback with the community. If at any time, you want to talk about your experience with a member of our team directly, please email us or reach out by phone!
Frequently asked questions about CountryHouse Residence
How is CountryHouse Residence rated?
CountryHouse Residence has a 4.2 star rating with 75 reviews.
When is CountryHouse Residence open?
CountryHouse Residence is open now. It is open 24/7.