County Waste of Virginia & Pennsylvania-Lynchburg

WANDA HARRIS 

on Google

6 months ago

I received my new bill & their services have increased nearly $10. I ask about the pricing for the smaller container and was told it was the same price i regardless the size of the container. Thinking there was a service for senior citizens…. but was told there was not a service for seniors. What’s a person on a fixed income suppose to do? 

Michelle Snyder 

on Google

11 months ago

I would leave 0 stars if possible, seems like a lot of people have similar issues with this company. Monday pick is the worse because their holiday makeup schedule is non existent. Our trash just gets skipped for the week. This morning hardly anyone in the carriage grove neighborhood had their trash picked up because they consistently come around noon, but today they came at 8am. You could just watch them zoom up and down the streets because no one’s cans were out yet. I’m sure they will make record time today finishing thei... read more

Wayne Berryman 

on Google

a year ago

Used their service for years and for the most part was fairly happy with county waste. Unfortunately, that is no longer the case. Huge rate increases recently which were never explained. Zero communication from the company when bad weather would occur and trash/recycling pick was missed. Just getting a csr on the phone most days takes 20+ minutes. I would not recommend their service to anyone anymore. 

Neal Sumerlin 

on Google

5 years ago

It's harder than it should be to contact them, understand the services, and set things up. But once you do, it's great! Single stream, $12/month, biweekly pick up, 65 gallon container. No complaints. [Addition] Got a call from the corporate office and basically told them the website did not provide the information needed for an individual customer as opposed to someone whose municipality or HOA had contracted for their services. The gentleman with whom I spoke completely understood the issue and will look to resolve it with ... read more

endless search of knowledge and truth 

on Google

5 years ago

Even after I got my elderly father's account up to date, they pulled his cans and canceled his account. AND THEN they had to audacity to send me a bill for services that I was no longer receiving and argued with me that he owed money. I have been taken my father's trash to the dump myself for months. I have tried to use them for other services as well and am not able to get anyone on the phone. I am now using a local service and am much happier.