This profile has been claimed by the business owner or representative.
Cover-Pools, Inc.
About this business
We had a great experience with our automatic pool cover from Cover-Pools. The order was shipped promptly and delivery was planned and arrived exactly when Mallory w/ shipping team said, so installation went more than smoothly. It's a great pool cover and our family loves it. We will definitely keep using Cover-Pools if they continue with this excellent correspondence and customer service! Thanks again!!
Best experience I have ever had with pool and patio supplies. Received a call when the item shipped and again 24hrs before it arrived. The driver arrived right on time and took it all the way to the backyard, so I wouldn't have to move it myself. Their customer service was just as good as Apple and Amazon!! Talia and her team was great.
I have an old cover and my motor no longer works. Company will not provide any technical information unless you’re a dealer. No support for the individual homeowner. If I need a new motor I have to pay over $1000 dollars for a new motor and switch. An AC motor should sell for $200 and a switch for $40. Then you have to pay someone to install it because they won’t sell to the homeowner. Absolutely immoral. This is just short of theft. Their whole attitude is “if you own a pool, you can afford to pay whatever we charge... read more
Inexperienced crews. Poor quality of work. No follow through. Cover Pools was a subcontractor that was used on our remodel project with Dolphin Pool. Cover Pools was the absolute worst of these subs and was horrendous to work with. See Dolphin Pool on Yelp for the overall review of the project including more details on Cover Pools. We did not select Cover Pools ... they were brought into the project as a subcontractor for Dolphin. Our remodel project was fairly extensive and involved a new cement pool cover box, new tile a... read more
Well after a couple years I feel like it’s time to give a review on the quality of service on this company. I had my cover installed 2 years ago. When the technicians installed it they tried to cut corners and use the old bearings because they had replaced them a couple years earlier. I had to argue with him that regardless of their shape I paid for a full new cover to include all the hardware and that is 2 years of use I can get out of the new ones. I had to leave and I still feel like he never replaced them but I couldn’t ... read more
Frequently asked questions about Cover-Pools, Inc.
How is Cover-Pools, Inc. rated?
Cover-Pools, Inc. has a 4.8 star rating with 43 reviews.
When is Cover-Pools, Inc. open?
Cover-Pools, Inc. is closed now. It will open tomorrow at 9:00 a.m.