This profile has been claimed by the business owner or representative.
Well after a couple years I feel like it’s time to give a review on the quality of service on this company. I had my cover installed 2 years ago. When the technicians installed it they tried to cut corners and use the old bearings because they had replaced them a couple years earlier. I had to argue with him that regardless of their shape I paid for a full new cover to include all the hardware and that is 2 years of use I can get out of the new ones. I had to leave and I still feel like he never replaced them but I couldn’t ... read more
You’re new company is horrible. They jacked up prices 200-300%. They even want to charge you $200 to even LOOK at your existing cover. I have been a customer of Cover-Pools for nearly 20 years and I have purchased three covers and nearly annual maintenance for the entire 20 years. But I don’t believe I will want to do business with Fluidra North America, if this is how they treat their customers.
Im not one to give bad reviews but this is the worse company I have ever tried to do business with. Had them come out and give me a bid on 1-23-23 to be early before the rush. The technician called his office gave them my Credit Card Number for the 50% down payment. Schedule for March install nothing, April nothing, finally May 16th I was able to talk to someone after more than 20 calls (lost track) starting back in March. Then I'm told they never ran my card so nothing was built. Buyers be ware!
Inexperienced crews. Poor quality of work. No follow through. Cover Pools was a subcontractor that was used on our remodel project with Dolphin Pool. Cover Pools was the absolute worst of these subs and was horrendous to work with. See Dolphin Pool on Yelp for the overall review of the project including more details on Cover Pools. We did not select Cover Pools ... they were brought into the project as a subcontractor for Dolphin. Our remodel project was fairly extensive and involved a new cement pool cover box, new tile a... read more
Horrible company to work for treat you like you’re some work slave management is out of control I understand the customers frustration because “quality control” doesn’t even check the work that is done correctly and they would pass things that would be absolutely horrific so I’d save you’re money and don’t waste your time with a company that don’t want to work with you
Cover-Pools, Inc. has a 4.8 star rating with 41 reviews.
Cover-Pools, Inc. is closed now. It will open on Thursday at 9:00 a.m.