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Cover-Pools, Inc.
About this business
I have an old cover and my motor no longer works. Company will not provide any technical information unless you’re a dealer. No support for the individual homeowner. If I need a new motor I have to pay over $1000 dollars for a new motor and switch. An AC motor should sell for $200 and a switch for $40. Then you have to pay someone to install it because they won’t sell to the homeowner. Absolutely immoral. This is just short of theft. Their whole attitude is “if you own a pool, you can afford to pay whatever we charge... read more
Inexperienced crews. Poor quality of work. No follow through. Cover Pools was a subcontractor that was used on our remodel project with Dolphin Pool. Cover Pools was the absolute worst of these subs and was horrendous to work with. See Dolphin Pool on Yelp for the overall review of the project including more details on Cover Pools. We did not select Cover Pools ... they were brought into the project as a subcontractor for Dolphin. Our remodel project was fairly extensive and involved a new cement pool cover box, new tile a... read more
DO NOT BUT THIS PRODUCT!!!! In 2020 we had a pool put in our backyard and decided to go with Cover Pools, Inc for a pool cover since we would not have a screen and wanted to keep things out of the pool. According to the website, it looked like good quality. But from the beginning, there has always been a 1-inch gap when it closes so all kinds of things get into the pool. We have it cleaned once a week and by the next day, the pool is dirty again. So every time we want to use it, we have to clean it first. This defeats the EN... read more
Well after a couple years I feel like it’s time to give a review on the quality of service on this company. I had my cover installed 2 years ago. When the technicians installed it they tried to cut corners and use the old bearings because they had replaced them a couple years earlier. I had to argue with him that regardless of their shape I paid for a full new cover to include all the hardware and that is 2 years of use I can get out of the new ones. I had to leave and I still feel like he never replaced them but I couldn’t ... read more
You’re new company is horrible. They jacked up prices 200-300%. They even want to charge you $200 to even LOOK at your existing cover. I have been a customer of Cover-Pools for nearly 20 years and I have purchased three covers and nearly annual maintenance for the entire 20 years. But I don’t believe I will want to do business with Fluidra North America, if this is how they treat their customers.
Frequently asked questions about Cover-Pools, Inc.
How is Cover-Pools, Inc. rated?
Cover-Pools, Inc. has a 4.8 star rating with 41 reviews.
When is Cover-Pools, Inc. open?
Cover-Pools, Inc. is open now. It will close at 6:00 p.m.