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Getting started with CPAP therapy can be difficult, especially in the beginning. We've partnered with top doctors to create curated articles providing expert advice no matter where you are on your CPAP journey. Our experts have years of experience and tremendous insight that can help you in your treatment. CPAP.com is a family owned and operated business dedicated to providing affordable Sleep Apnea equipment to those who need sleep therapy.
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Thank you all every time I contact your live chat and/or by phone the process is always quick. I don't have to wait. Not to mention that I ask about a product coming in more than one nasal cushion and she was able to tell me sorry, it wasn't available. Very sincere, thank you all for your great customer service
Business response:
Hi Toni, thanks for sharing your shopping experiences with us! We'll be sure to share your kind words with our Customer Service Department. We hope to hear from you again soon!
I ran across the most helpful customer service rep in the the world! Kyria helped me with my needs and was very polite and had great concern! This is the kind of service that needs to be a model to others! GREAT JOB KYRIA AND THANK YOU VERY MUCH!
great job Brandy. problem resolved quivly & completely thank you CPAP
You couldn't ask for a better company to deal with or better people to help you! My assistant when I called in went above and beyond to help me out with a change in supplies. I knew they were excellent from previous transactions, but I never expected such exemplary service as I received this time. I'll always do my CPAP dealings with CPAP.com! And they always give very quick turnaround on orders and deliveries. Awesome!
Business response:
Hey Kathryn, that's wonderful! Thank you for sharing your experience with us and we look forward to hearing from you again soon.
Customer service is excellent. I don't normally get to say that but in this case it's true. I'm not just talking about a single instance either. Today I spoke to Karla and she was extremely helpful. In the past I have spoken to other representatives and each one has been wonderful. Keep Up the good work. I thoroughly recommend CPAC.com
My item was on backorder. The customer service rep was able to help me get my refund and set up an order where I will be called for payment once it arrives. She was also able to get me a better discount for that future order. Great experience so far.
Business response:
Hi Melanie, We're very sorry for the backorder, but hank you for letting us know you received the level of service you deserve! Please let us know if there's anything else we can assist you with.
Excellent Service from Sarah and very dependable and trustworthy. Pleasure to do business with them.
Business response:
That's wonderful! Thanks for sharing your experience with us and we hope to hear from you again soon.
Great Experience. The ladies I spoke with were knowledgeable and what they didn't know they went and researched the information and sent me an email and also called me back. It was a great buying experience and they even gave me a 20% discount for my first order. I was very pleased. The only thing I would like changed would be their shipping options because they do not have expedited shipping and I need my product by a certain date that is only a week away. Other than that this is a GREAT company and I highly recommend it.
Business response:
Hi Lisa and welcome to the CPAP.com Family! Thanks for your great feedback and recommendation! Actually, we offer expedited shipping on most items, but due to the shipping companies policies, we aren't able to ship a select few items expediently and for that we're sorry. Please let us know if there's anything else we can assist you with.
I never imagined that I would need to use a Cpap. After my sleep study, I was diagnosed with mild sleep apnea. I didn’t know where or what to do next with the prescription. A family member who is also using the machine had purchased his machine on Guam which costed him $1500.00. I cannot afford that, but then I found this site through researching. I was so happy they shipped to Guam. I received many emails on discounts and deal so I told advantage of them. I wanted to get the best machine that works for me and won’t bother... read more
Cpap.com has a 5 star rating with 4,874 reviews.
Cpap.com is closed now. It will open tomorrow at 8:00 a.m.