My shipment showed delivered but it was not there. I did online chat and sole with Haily and she resolved my issue quickly and efficiently.
Great Customer Service!
Customer service is responsive and very helpful answering questions or facilitating with your physician office. Easy to order from and equipment arrives quickly and in great condition. Have been using them for years.
Business response:
Hi Beth,
Thank you for being a loyal customer! Please let us know if there's anything else we can assist you with.
Dasha provided excellent help with a return. Very much appreciated.
Business response:
Hey Chuck, that's great! Please let us know if there's anything else we can assist you with.
I called today as a first time buyer and the gentleman I talked to on the phone his name was Heath was very courteous and seemed to know his job very well. He gave me the best possible deal that I could possibly get and I am very pleased. Just want to say thank you to Heath and cpapcom for making it easy for me. I look forward to doing business with you in the future.
Business response:
Hi Robert,
Welcome to the CPAP.com family! Thank you for sharing your experience with us and we're looking forward to hearing from you again soon.
Dasher helped me at fromcpap.com and resolve my problem quickly
Business response:
Awesome! Thank you for sharing your experience with us Charles! We hope to hear from you again soon.
No problems ordering , Heath was very helpful when I needed questions answered. So I like this company.
Business response:
Hi Ed, that's wonderful! Thanks for sharing your experience with us and we hope to hear from you again soon.
Been using CPAP.com for more than 7 years. No complaints with great customer service and shipping every time. Brandy and Dasha have both helped me recently with a purchase and warranty issue and I highly recommend CPAP.com for CPAP needs.
Business response:
Hey Bill! Thank you for being a loyal customer and the recommendation! We hope to continue providing you with the great service you're accustomed to for many years to come. We look forward to hearing from you again soon!
Great service and support through the return process. I have reordered the necessary replacements.
I got lost on Amazon, thinking I'd find a simple CPAP mask assembly to go with my Philips Dream station. Ha, not so! Dizzying quagmire of odds and ends, and extremely time consuming. I tried a google search instead, landing on CPAP.com. The tab for masks was great, as it was laid out perfectly-- and I found what I needed in nothing flat. I needed to release an order, because some wipes were on backorder. Dasha was very polite and efficient, and the chat feature was great! Very pleased with the ease of ordering. Thank you.
Google reviews (2,747)
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