Getting started with CPAP therapy can be difficult, especially in the beginning. We've partnered with top doctors to create curated articles providing expert advice no matter where you are on your CPAP journey. Our experts have years of experience and tremendous insight that can help you in your treatment. CPAP.com is a family owned and operated business dedicated to providing affordable Sleep Apnea equipment to those who need sleep therapy.

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5.0

★★

4,058 reviews

5★3,286

4★130

3★20

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1★0

622 reviews have no rating

Reviews(1821)

Google Reviews(2237)

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Richard Z on BBB

★★

4 years ago

Excellent customer service, fair prices, large selection.

Business Response:

Hi ********thank you for taking time out to share your experience with us. Please let us know if there is anything else we can assist you with.

Tim L on BBB

★★

4 years ago

CPAP.com is doing in 24 hours what the provider suggested by my doctors provider is taking over two weeks and four phone calls to still not have a machine. I am a first time user of cpap therapy so I have very little knowledge. Pleasant experience ordering and great suggestions from Zach.

Business Response:

Hi ******** we are happy to hear that Zach was able to provide you with great service. Please let us know if there is anything else we can assist you with.

Tyler Johnson on Facebook

4 years ago

Called today May 14, 2019. Steven at cpap.com was awesome, knowable and extremely helpful. He was able to answer my questions and offer some great solutions. This is an employee who knows good customer service! Thank you Steven.

Business Response:

Hi Tyler, we are very happy to hear that Steven provided you with the excellent service that you deserve! Please let us know if there is anything else we can assist you with.

George V on BBB

★★

4 years ago

Approximately 5 years ago I started going to CPAP.com for my supply needs as well as machine replacements. Originally I had gone through my doctor's office for CPAP machines, filters, and other supplies. This became tiresome and cumbersome because it seemed that anytime I needed something it always took 2-3 weeks to get their tech to call me back. Once he finally did call me back it took another 2-3 weeks to get an appointment to pick up filters or other needs. In addition, I never much cared for the limited number of CPAP machines that they would offer, as their's were large and cumbersome. About 5 years ago I discovered CPAP.com and since then I have always been amazed at their customer service and the variety of machines available. I can call in for supplies and/or a replacement machine and get it back in 2-3 days, instead of 4-6 weeks from my doctor. Needless to say, I now use CAP.com exclusively for my CPAP needs.

Business Response:

Hi ******, thank you for sharing your experience with our company. We appreciate your business and look forward to hearing from you again soon.

Dale L on BBB

★★

4 years ago

Hi, I left a review before after talking to ***** but I forgot to mention that Samantha *. was my first contact. She was excellent in describing the machines and masks and her suggestions convinced me to purchase through cpap.com. Her helpfulness was very much appreciated. My son is very impressed with the equipment too. Thank you again for your great service.

Dale L on BBB

★★

4 years ago

I talked to Nneka to see if a Mothers Day deal could be used after I'd already placed my order. I know it's probably company policy to give discounts within a certain time of an order, but still...Nneka was very helpful and prompt...CPAP .com does a great job of low prices, shipping and customer service...so happy I found them

Business Response:

Hi ****, we are happy to hear that Nneka provided you with great service. We look forward to hearing from you again soon!

Lori C on BBB

★★

4 years ago

Customer service is always great. Have had issues with masks and was always able to return them for a refund or exchange. The only thing that was an issue was buying a Cpap pillow. It is horrible - but because it is a pillow they do not allow you to return it. So I'm stuck with a $55.00 pillow that I cant use except maybe as a knee pillow. Very good company

Business Response:

Hi ****, I am very sorry that the pillow did not work out for you. I have made an attempt to reach you via phone, but reached your voicemail. The purchased pillow was sold with free returns less shipping 45 days from purchase. I have initiated a return of the pillow and once we receive it, we will issue a refund, or you may select a different pillow if you choose to. We greatly appreciate your business and please let us know if there is anything else we can assist you with.

SUSAN F on BBB

★★

4 years ago

I had the great luck of talking with Agent Stephanie and she was fantastic! She knew her equipment line very well, strolled me through website with ease, familiarized me with all the details and basically answered every question I asked (and believe me, I asked them all). I know the facts of CPAP, the flexibility of operation and learned how to customize this system to fit me as if tailored made. I just got a designer's education in CPAP-eeze and Me, Happy Times Ahead!!! Thank you Stephanie for your spectacular effort.

Business Response:

Hey *****, we are very happy that Stephanie was able to provide you with the wonderful service that you deserve! Please let us know if there is anything else we can assist you with.

P. Thompson on BBB

★★

4 years ago

Items delivered as promised. So far no fall out from using online payment. Very professional customer service. I will use CPAP.com again.

Business Response:

Hi ***, we are happy to hear that all went well with your order and delivery. We look forward to hearing from you again soon!