Getting started with CPAP therapy can be difficult, especially in the beginning. We've partnered with top doctors to create curated articles providing expert advice no matter where you are on your CPAP journey. Our experts have years of experience and tremendous insight that can help you in your treatment. CPAP.com is a family owned and operated business dedicated to providing affordable Sleep Apnea equipment to those who need sleep therapy.

BIRDEYE FOR BUSINESSES

This profile is powered by Birdeye. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

5.0

★★

4,241 reviews

5★3,463

4★136

3★20

2★0

1★0

622 reviews have no rating

Reviews(1871)

Google Reviews(2370)

Sort By:

Featured

Ed P on BBB

★★

4 years ago

Easy to use website, great and personable customer service on the phone, and quick shipping are why I have been a customer for many years.

Business Response:

Hi Ed, thank you for taking time out to let us know how we are doing. We look forward to hearing from you again soon!

Brad Stossel on Facebook

4 years ago

I hesitated for 6+ mos after being diagnosed with OSA to get a CPAP Machine. Mostly because of cost and lack of help from insurance. But also because other local med supply places didn’t make the experience any less daunting. When I finally had no other alternative, I was told to checkout online supply companies. Most had clunky, unorganized sites and customer service wasn’t all that great. CPAP.com looked like a corporate site, first company to do online and I bypassed em at first. When all the others didn’t cut it, I went back. Let me tell you, it’s nothing like I thought. They’re family owned/operated and everyone I’ve corresponded with was very caring and understanding. They made the process easy! They even referred me back to my sleep clinic for some help that I wasn’t offered at first. Like getting fitted for the right mask and providing some suggestions on equipment. Ultimately I chose the ResMed Airsense 10 and got a heated hose along with the AirFit N30i Nasal Pillow mask. I even got the P30i model a week later to compare and ended up sending it back with no hassle from CPAP.com! Also (and this was huge for me) - they have videos for all their products, some about them but all with personalized coaching videos to show you how they work, fit and comparisons! They helped me make the right choices the first time and get my settings just right for a perfect nights sleep! They even have reorder replacement reminders on their site so you’ll always know when it’s time to replace various parts! If you’re diagnosed with Sleep Apnea and need a CPAP, don’t bother with any other sites or supply stores! CPAP.com is the way to go! You’ll never go wrong with what you need and help is a call, email or chat away 24-7! Thanks, CPAP.com for helping get great sleep again!

Brad S on BBB

★★

4 years ago

Business Response:

Hi Brad, you're welcome! We're sorry to hear that you had a tough time initially, but thank you for allowing CPAP.com the opportunity to serve you. Also, thank you for all of the kind words and the recommendation. We strive to provide our customer with the best service possible. Please let us know if there is anything else we can assist you with.

Tony Wilson on Facebook

4 years ago

I'm your average man. Which means I'm wrong alot. I ordered a battery pack from this company, and it didn't hold up to anything close to what I was expecting. So, I called them ready to chew someones head off. Then, I found out that I didn't do the research I was suppost do. I didn't order the proper battery to suit my needs. This company bent over backwards, and even at a loss to themselves. Took excellent care of me. They not only took back the battery that I order. (They didn't have to. It was my mistake for ordering the battery without proper research, saving me over $600 in losses.) Layne Naftis patiently help me research, and get what I needed. ( I know she secretly felt sorry for my wife for having a bone head for a husband) If you or one of your loved ones use a cpap machine. Check out cpap.com. Call the customer service number with any questions before purchasing your machine or supply needs. They truely are an awesome company.

Casey Clark on Facebook

4 years ago

Great customer support thanks again Minnie B. She went out of her way to make me very happy.

Jeff T on BBB

★★

4 years ago

Who would have thought ordering a CPAP and supplies could be so easy. I called customer service to make sure that I understood how to send the Rx in but as it turned out it was as easy as taking a pic of the Rx and uploading it during the order process. The CPAP and supplies arrived the next day and the shipping was free. This was a great experience!

Business Response:

Hi ****, we're glad to hear that you found the ordering process simple. Thank you for sharing your experience with us and we look forward to hearing from you again soon!

Frederick J. Weiler on Facebook

4 years ago

just got off the phone with nadria, she was very helpful and informative

Bryan L. Wagner on Facebook

4 years ago

Great staff and good prices for supplies. Especially helpful, Nneka

Sally on BBB

★★

4 years ago

Jade was very very kind and understanding about my issue. She solved my problem! She was the best and she made my day brighter!!!!

Business Response:

<strong></strong>Hi *****, thank you for letting us know that Jade, provided you with the service you deserve! Please let us know if there is anything else we can assist you with.