Getting started with CPAP therapy can be difficult, especially in the beginning. We've partnered with top doctors to create curated articles providing expert advice no matter where you are on your CPAP journey. Our experts have years of experience and tremendous insight that can help you in your treatment. CPAP.com is a family owned and operated business dedicated to providing affordable Sleep Apnea equipment to those who need sleep therapy.

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5.0

★★

4,392 reviews

5★3,612

4★137

3★21

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1★0

622 reviews have no rating

Reviews(1934)

Google Reviews(2458)

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L. t. on BBB

★★

7 years ago

It,s very good for me to buy cpap needs, Crystal guide me with her best kindness.thank to cpap.com

Business Response:

Glad we were able to get you what you need. :) Feel free to contact us anytime.

f. k. on BBB

★★

7 years ago

Crystal was very helpfull and quik on her answears. I thank her very much.

Business Response:

This is great to hear, glad we were able to help. Please feel free to reach out to us anytime. :)

M. S. on BBB

★★

7 years ago

I ordered a spare cpap today for traveling, since I was paying out of pocket I had to use a few different credit cards, David R was awesome, he waiting on the phone while I submitted my order, then processed 4 different cards for me due to the expense. He made this an easy transaction for me and I really appreciated it.

Business Response:

Happy to hear we got you what you need and David was helpful. Definitely feel free to contact us any time you need help! Thanks for being a customer. :)

S. M. on BBB

★★

7 years ago

I've purchased supplies from CPAP.com for several years and have had positive experiences. I just finished chatting with Crystal (one of the reps) about a problem I'm having with my equipment. She spent a lot of time explaining all of the options to solve the issue including pointers to products needed to make the repairs.

Business Response:

Thanks for being a loyal customer! Glad to hear Crystal was able to help, it's important to us to offer smart, informed customer service. :) Feel free to contact us anytime.

C. K. on BBB

★★

7 years ago

If you have any questions regarding CPAP machines, Crystal, CPAP.com, is very knowledgeable. She can provide answers very quickly and give options to check out as well. I enjoyed my experience with CPAP.com. I look forward to making future purchases from the company.

Business Response:

Great to hear! We are glad Crystal was able to help. Feel free to call or chat us any time you need help. :)

Dr. Phil on BBB

★★

7 years ago

I had all my questions answered about the product I was considering buying. The representative was friendly and she spoke clear English, something that these days is hard to find. This was a inquiry priory to ordering. I'm expecting the service will also be first rate. My service representative was Danielle.

Business Response:

Glad Danielle was helpful! We seek to offer smart, expert level customer service staff, so happy to hear you had a great experience. Please feel free to call or chat us any time you need help! :)

R. E. on BBB

★★

7 years ago

Thank you for your Great great service NaRaysha L...It was a pleasure to order my Products with You....THANKS AGAIN...-******.

Business Response:

Glad to hear NaRaysha was a big help to you! Please know you can reach out to us any time and we will be happy to help. :) Happy sleeping!

B. G. on BBB

★★

7 years ago

I am surprised to hear there are some negative ratings! I have worked with this company for about 12 years and always had a positive experience. One time I made a mistake in ordering, and even though I didn't have the insurance because it was the first time they let me send it back for a refund. Today I reordered what I had done earlier this year with Danielle on the phone and my experience was outstanding. I highly recommend Cpap.com.

J. L. on BBB

★★

7 years ago

CPAP live chat support was very helpful with a CPAP mask issue. Crystal had some very helpful ideas. For those of us having to use CPAP, the adjustment to wearing the mask is very frustrating and difficult. Any GOOD advice is a blessing. Crystal had some good direction.

Business Response:

Wonderful to hear what a help Crystal is! It's important to us our Customer Service team is well trained - sleep is very important. :) Please feel free to contact us any time you need assistance and we will be happy to help.