I have been buying from cpap.com for over a decade. Always completely satisfied and they have excellent customer service.
Business response:
This is great to hear, we are thrilled we have been able to assist you over the years! Thanks so much for taking the time to submit a review.
All of my experiences have been good. Every person that has helped me over the phone, through the website and in the store has always been kind and attentive.
Business response:
Thanks for the great review and for being our customer. Let us know if you ever need any assistance in the future! :)
the friends at cpap.com are simply the best; fast, friendly, knowledgeable, efficient.
Business response:
Thank you for taking the time to submit a review, we are thrilled when our customers have a good experience with us. Have a good night's sleep!
cpap has always been a great company to deal with, i just wish more companies would be this courteous, friendly and helpful.
Thank you and please always call on me for positive reviews
Business response:
We very much appreciate the thoughtful words and always happy to help!
I do not usually write reviews on behalf of any business; however, my experience with the individual that assisted me was so positive that I felt compelled to do so. A couple of months ago I had initially gone into the store front in the Stafford area to just see the machines prior to ordering one through my insurance company, since CPAP.COM itself did not take insurance. Fortunately for CPAP.COM, Ms. Crystal ******* assisted me and she was so attentive and informative that I ended up buying a travelling APAP system without ... read more
Business response:
Thank, ******!
We appreciate you being our customer and for the positive review. Please don't hesitate to stop by our storefront if you need any assistance in the future. :)
Good morning, I had a chat with Shannon this morning and she was very helpful in the information she provided. I am from Canada and I am looking at purchasing my second CPAP machine after 8 years. Shannon is a very positive person and it was a pleasure to communicate with her. Keep up the awesome job Shannon.
Business response:
Hey ****!
Thanks for the review. Glad we could help you out with your new machine. If you have any questions or need any help in the future, please don't hesitate to give us a call!
I placed an online order with cpap.com today, and forgot to enter a promotion code for a discount. I opened a chat session with Layne, and she was able to open the order and make the adjustment I needed. She was helpful, friendly, and made me want to buy from cpap.com again. Their pricing is already very favorable to the local medical supply provider, and the products have always been in stock. Thank you.
Business response:
Thanks for the positive review and for being our customer! :)
Cpap.com has very good customer service, and are very helpful and careful in helping you choose the correct medical cpap or bipap device. I rate them 5/5. The very nature of medical devices is that you just can not take them back, look at any website. These people do a good job of matching person to device. much better than the other sites I as a cash customer looked at. They are well worth your time.
Business response:
Thanks very much for your kind words. We're glad you are pleased with our service.
I was in need of a DC cord for my CPAP. I live near Jacksonville, FL and Hurricane Matthew was coming our way. I made a few phone calls and was directed to CPAP.com.
I made one telephone call; talked with AUTUMN R. Ordered the cord, paid for it and also paid for overnight shipping. The next day the cord arrived at my home. What a great experience! I even called back to the person who directed me to CPAP.com and informed him of my awesome success. Again, thanks to Autumn for her fantastic help.
Business response:
Thanks for the kind words! We're glad we could get the cord to you and hope you and yours are safe and healthy post *******.
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