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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I always receive excellent service when I arrive at the dealership. The service/maintenance is completed in a timely manner as promised.
Business response:
We are grateful for you taking the time to share your experience with us. Your feedback about consistently receiving outstanding service each time you visit means so much to our team. We truly value customers like you who notice our commitment to completing service and maintenance work within the promised timeframe. Your trust motivates us to continue delivering the reliable and efficient service you deserve. We look forward to serving you again in the future.
Arman is Fantastic! Grade A Service EVERY time! I trust him and I appreciate his attention to detail.
Business response:
We deeply appreciate your wonderful feedback about the exceptional service you received. It's truly meaningful to hear that you experienced top-quality assistance every single time you visited us. Your trust means everything to us, and we're delighted that our careful approach to every detail has made such a positive impression. We're honored to have earned your confidence and look forward to continuing to provide you with the outstanding service you deserve.
This is the second time I've used this dealership as I don't live near here but, I am very pleased with the quickness of getting an appointment for an 'engine light on' problem. The thorough check by the mechanics also showed a couple other problems that needed to be addressed. After my car was fixed, it drove so much better and am very pleased. My car is older but that is what is good about a Cadillac. It's well made and made to last if you take care of it. And they have a service to pick you up and drop you off which is a ... read more
Business response:
We are overjoyed to hear about your positive experience with us for the second time. Your trust in returning to our dealership means so much to us. We're thrilled that we could quickly schedule your appointment for the engine warning light issue and that our thorough diagnostic process helped identify additional maintenance needs. It's wonderful to know your vehicle is running much smoother after the service. We completely agree that Cadillacs are built to last when properly maintained, and we're proud to help keep yours in ... read more
Arman was a great service advisor he was very attentive and friendly. Would definitely go back for any future services as long as he is there.
Business response:
We are thrilled to hear about your wonderful experience with our service team. Your kind words about receiving attentive and friendly service truly mean a lot to us. We're delighted that you felt so well taken care of during your visit. Knowing that you would choose to return for future automotive needs is the highest compliment we could receive. We look forward to continuing to provide you with the exceptional service you deserve.
Satisfying Greg went out of his way to locate a list key fob A lost key fob
Business response:
We are excited to hear about your positive experience with our team. It's wonderful to know that Greg provided exceptional service by going above and beyond to help you with your key fob situation. We understand how important it is to have a working key fob, and we're pleased that our team member took the extra steps to locate what you needed. Your satisfaction means everything to us at Crest Cadillac, and we're grateful for customers like you who take the time to share their experiences.
Jay is the absolute best. Myself and my family will never purchase a car thats not from him. 100% best experience ever
Business response:
We are utterly delighted to hear about your outstanding experience with our team. Your loyalty and trust mean everything to us, and we're honored that you and your family have chosen to make Crest Cadillac your go-to destination for vehicle purchases. Having customers who feel so confident in our service that they wouldn't consider going anywhere else is the highest compliment we could receive. We're thrilled that your experience exceeded expectations and look forward to continuing to serve you and your family for many years... read more
I just had my oil changed it tires rotated. Everyone was very pleasant and helpful.
Business response:
We are overjoyed to hear about your positive experience with your recent service visit. It's wonderful to know that our team provided pleasant and helpful assistance while taking care of your oil change and tire rotation. Your feedback about our staff's approach means a great deal to us. We truly appreciate you taking the time to share your thoughts and look forward to serving you again.
Greg is amazing as always! He's really the reason why I continue to get maintenance there
Business response:
We are delighted to hear about your wonderful experience with our service team. It's truly heartwarming to know that Greg continues to provide the exceptional care that keeps you coming back for your vehicle maintenance needs. Having team members who consistently deliver outstanding service and build lasting relationships with our customers is what makes all the difference. Your loyalty means everything to us, and we're grateful that you trust us with your automotive care. We look forward to continuing to serve you with the ... read more
Excellent service and nice people. Done I have said all that I have to say
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about receiving excellent service and working with nice people truly mean the world to us at Crest Cadillac. We understand that great service makes all the difference, and we are delighted that our team was able to provide you with the quality experience you deserved. Your feedback motivates us to continue delivering the same level of care and professionalism to every customer who walks through our doors. Thank you for taking th... read more
Crest Cadillac has a 4.7 star rating with 13,283 reviews.
Crest Cadillac is closed now. It will open on Monday at 8:30 a.m.