Crest Collision - Frisco

A P 

on Google

3 weeks ago

I took my vehicle to Crest Collision of Frisco after I had gotten into a wreck. Right off the bat Lincoln explained the entire process to me in simple, easy to understand terms. He was very flexible with scheduling the repair appointment to align with my schedule. Additionally, he understood and acted upon my concern regarding when my car would be finished so I would not have to start paying out of pocket for the rental I was driving once my insurance limit was reached. This is not to say they took longer than they should ha... read more

Allyson Bird 

on Google

a month ago

I had such a smooth and easy experience working with the collision team at Crest! After my very unique situation with my vehicle, the Crest Services team set me up with Lincoln, from the Collisions Repair Team, and I immediately knew I was in good hands. He noticed from the get-go that my front bumper was crooked when nobody else did. Scheduling was simple and efficient, communication was clear throughout the entire process, and the repairs on my vehicle were done in a very timely manner! Lincoln also made sure to have it de... read more

krystle fawkes 

on Google

a week ago

Lincoln and his team at Crest Collision were AMAZING! My car was only three months old when a valet wrecked it, and I was so stressed about whether it would ever look the same again. Lincoln walked me through everything from the very beginning — super clear, super patient, and made the whole process easy to understand. The communication was great the entire time, and his team took incredible care of my vehicle. When I got it back, it looked brand new again — you would never even know it had been damaged. I’m extremely grat... read more

Moiz Shad 

on Google

a month ago

I rarely leave negative reviews, but my experience with Crest Collision has been extremely disappointing from start to finish. The original damage occurred while my vehicle was under the care of Crest Cadillac’s service department, and I was left with no choice but to use their own repair facility. The repair work was far below professional standards — filled with paint defects including fish eyes, orange peel, overspray, and sand marks. When I pointed these issues out, instead of properly addressing them, Lincoln asked me ... read more

Daisy Montes 

on Google

a month ago

They really made the whole process easy and smooth from start to finish. Lincoln was very attentive and helped me contact the chat agent at AllState regarding the damages to my car, and he kept me updated throughout the repair via text. The staff at the office are also very pleasant. When I picked up my car, it was detailed - they made it look brand new again. :) Thank you for a great experience!