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The warranty is a MAJOR LIE. Paid thousands of dollars and promised a warranty and a guarantee only to realize 3 days later they didn’t solve anything. When I tried calling to reschedule a second pass through they have consistently cancelled or completely stood me up with a no show WAISTING my time. It all started with the service crew, they told me they couldn’t finish the full service and were running late but could return if they missed something. They 100% did MISS EVERYTHING. Their customer service people is a 3rd party... read more
The workers were ripping out insulation and throwing it off the side of the balcony in giant bags and weren’t paying any attention to what was below them, crushing my $250, 4-foot palm tree, and my 3-foot Crown of Thorns. I called this morning and was transferred to their complaint line but received no call back today. I called back and a woman named Hannah answered the phone and was very unsympathetic and clearly annoyed. She was very short with me, and irritated that I asked how long it usually takes to get a call back. N... read more
Julien was very knowledgeable on the issue with the rats! He explained to my son Elijah and I how if you have one rat there's always multiple rats. He educated us on how fast they reproduce and how they can take OVER a home completely. Julien inspected our garage, attic, front and back yard very thoroughly and was very eager to come up with a plan of action within the inspection! Very eager to keep him with me on our home journey! I would definitely recommend Julien's services!
This is my second review of Critter Control, and things have only gotten worse. Despite repeated requests, I never heard from a manager until I posted a negative review online. Even after that, the company’s performance remained unacceptable. Scheduled appointments were canceled last-minute or mishandled, with teams showing up hours early or not at all—and without notice. When they finally showed up to fix earlier damage, they caused new issues, including broken items in my attic and dents in my brand-new gutters—right afte... read more
Julien did a great job explaining in detail about what has been found in my attic. There was so much that I didn’t know or understand but after he explained I am know well educated. I would definitely recommend him to anyone. Thank you for everything.
Critter Control Dallas Ft Worth has a 4.7 star rating with 2,509 reviews.
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