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The workers were ripping out insulation and throwing it off the side of the balcony in giant bags and weren’t paying any attention to what was below them, crushing my $250, 4-foot palm tree, and my 3-foot Crown of Thorns. I called this morning and was transferred to their complaint line but received no call back today. I called back and a woman named Hannah answered the phone and was very unsympathetic and clearly annoyed. She was very short with me, and irritated that I asked how long it usually takes to get a call back. N... read more
Julien from Critter Control spent a lot of time with me today at our initial consultation, was very thorough and knowledgeable and answered my questions so that I could best understand the process. It was a pod experience that inspired sufficient confidence to become a client. Grateful for his dedication to his profession and customers.
The warranty is a MAJOR LIE. Paid thousands of dollars and promised a warranty and a guarantee only to realize 3 days later they didn’t solve anything. When I tried calling to reschedule a second pass through they have consistently cancelled or completely stood me up with a no show WAISTING my time. It all started with the service crew, they told me they couldn’t finish the full service and were running late but could return if they missed something. They 100% did MISS EVERYTHING. Their customer service people is a 3rd party... read more
Everything and everyone is great until they collect your money and leave. I paid for the service, they came, performed most of the service, I paid, they never came back. They left a recording device in the attic to monitor animal activity after the work was "complete" and left exit trap(s) for any remaining animals to exit. They were supposed to come back 2 weeks later, to remove the exit traps and paint all the siding they patched to match the home. They claimed all entry points in the attic and the crawl space were seale... read more
Wonderful encounter from start to finish! Richard was prompt, gave appropriate timeframe of when we could expect him to arrive. Upon his arrival he gave us a thorough walkthrough of what he would be doing. After his inspection of our attic and the exterior he provided us with full detail of what is going on and possible next steps. I appreciate his honesty and not trying to mislead us. Would absolutely recommend “Critter Control”
Critter Control Dallas Ft Worth has a 4.7 star rating with 2,541 reviews.
Critter Control Dallas Ft Worth is open now. It is open 24/7.