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Crossroads Hospice & Palliative Care

  • Home Health Care
  • Valley View, OH
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About this business

HealthcareHome Health CareHospicePain Management

Crossroads Hospice & Palliative Care is a national leader of innovative care that is 100% dedicated to helping patients and families access more of what they need to manage serious illnesses and end-of-life care. Whether our services are provided in your home, a hospital, or long-term care facility, our team will offer guidance to help you make informed decisions about your care. We can assist with advanced care planning, emotional and spiritual support, coordination of care and access to community services. We offer admissi... read more

Location details

9775 Rockside Rd., Suite 270, Valley View, OH, 44125, United States

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5.08 reviews
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Brooke Taylor 
2 months ago

I had to give 1 star to write a review. Otherwise, I would give a 0. I had a referral to Crossroads for palliative care. The nurse came to my house to tell me that they were not taking new patients. They did not tell my doctor's office when the staff called because the referral was written incorrectly. My mother spoke to Leigh(Lee), who asked if I needed to be seen the same day. I also spoke to Leigh and went through the intake over the phone. My appointment was scheduled for 48 hours later. Crossroads could have mentioned t... read more

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Sam Joe 
2 weeks ago

If you are looking to work at Crossroads I highly Recommend that you DO NOT! I worked there almost 3 yrs and just quit last week, along with 75% of all staff. For various reasons. For starters being lied to by corporate, shortage with pay checks on multiple occasions and not having pay issues corrected, not having anyone to turn to in times of crisis within company. Patients being neglected, being mislead when accepting positions ect… Being with this company and putting in the hours that I did, I came to learn this is a comp... read more

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Jess Pesta 
a month ago

It took 10 days to get a death certificate signed after my family members passing. The excuse their doctor quit, no follow up, no empathy, just lack of communication and compassion. This held up the funeral home and made a difficult situation even worse. 

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Pam Weismantel 
6 months ago

We used Crossroads hosp in my moms assisted living. It didn't matter that we decided on a Friday later afternoon. They were so responsive they send out someone for paperwork Sat AM. When they spoke to my mom they were so kind to her. She had some confusion. When the staff at assisted living was hesitant about giving her some of the prescribed meds - it is not often done in assisted living- they were wonderful about explaining it all to them. They had very helpful pamphlets that explained how the dying process might progre... read more

Sharon Zurbrugg's profile image
Sharon Zurbrugg 
10 months ago

I don't recommend this hospice at all. The first visit, my family learned all about the nurse's new pool and how much it was going to cost to fill. Medications needed to help breathing took well over a week to be delivered. The doctor recruited another family member as a patient when he did an admission visit for the hospice patient. The E-kit wasn't delivered until at least 2 weeks after admission. No one came out the day he died because a family member, in a panic, called 911 and Crossroads didn't see the necessity o... read more

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Frequently asked questions about Crossroads Hospice & Palliative Care

How is Crossroads Hospice & Palliative Care rated?

Crossroads Hospice & Palliative Care has a 5 star rating with 8 reviews. 

When is Crossroads Hospice & Palliative Care open?

Crossroads Hospice & Palliative Care is open now. It is open 24/7.