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Crossroads Hospice & Palliative Care

5.0
  • Home Health Care
  • Valley View, OH

About this business

HealthcareHome Health CareHospicePain Management

Crossroads Hospice & Palliative Care is a national leader of innovative care that is 100% dedicated to helping patients and families access more of what they need to manage serious illnesses and end-of-life care. Whether our services are provided in your home, a hospital, or long-term care facility, our team will offer guidance to help you make informed decisions about your care. We can assist with advanced care planning, emotional and spiritual support, coordination of care and access to community services. We offer admissi... read more

Location details

9775 Rockside Rd., Suite 270, Valley View, OH, 44125, United States

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5.08 reviews
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Greg Pihuliak's profile image
Greg Pihuliak 
3 months ago

This place is awful currently looking for new care for my mother. The aide that is supposed to come help my mom shower calls off half the time and the other half she just doesn't even show up. She was supposed to come Tuesday and Friday and then changed her days to wed and Friday. Then today she asked my mom if she could just come on Friday when last week she didn't show up or even call. My mom said no and sure enough this girl just didn't even show up. Also two days ago the nurse that was supposed to be there between 11 and... read more

Lynn Kolenich's profile image
Lynn Kolenich 
6 months ago

As some others have noted, I had to give at least 1 star to submit a review. My family was left waiting by representative for nearly 3 HOURS ...with no follow up or phone calls to reschedule until they were already over 2 hours late. The lack of concern and professionalism is absolutely astounding. Run, don't walk to another provider! Your loved ones deserve better! 

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Brooke Taylor 
10 months ago

I had to give 1 star to write a review. Otherwise, I would give a 0. I had a referral to Crossroads for palliative care. The nurse came to my house to tell me that they were not taking new patients. They did not tell my doctor's office when the staff called because the referral was written incorrectly. My mother spoke to Leigh(Lee), who asked if I needed to be seen the same day. I also spoke to Leigh and went through the intake over the phone. My appointment was scheduled for 48 hours later. Crossroads could have mentioned t... read more

Sam Joe's profile image
Sam Joe 
8 months ago

If you are looking to work at Crossroads I highly Recommend that you DO NOT! I worked there almost 3 yrs and just quit last week, along with 75% of all staff. For various reasons. For starters being lied to by corporate, shortage with pay checks on multiple occasions and not having pay issues corrected, not having anyone to turn to in times of crisis within company. Patients being neglected, being mislead when accepting positions ect… Being with this company and putting in the hours that I did, I came to learn this is a comp... read more

Sara Lader's profile image
Sara Lader 
2 months ago

Experience has been horrible. They do not call back or update the family with important information. They put family members on watches or anything, don’t call the individuals medical power of attorney for any updates. The workers do not seem to care. 

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Frequently asked questions about Crossroads Hospice & Palliative Care

How is Crossroads Hospice & Palliative Care rated?

Crossroads Hospice & Palliative Care has a 5 star rating with 8 reviews. 

When is Crossroads Hospice & Palliative Care open?

Crossroads Hospice & Palliative Care is open now. It is open 24/7.