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Cue Luxury Living Apartments

4.6

About this business

Welcome to Cue Luxury Living Apartments! You will enjoy the upscale and inviting atmosphere of our brand new community, located in Jacksonville, Florida 

Location details

13504 Citicards Way, Jacksonville, FL, 32258, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.6218 reviews
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Mom M.'s profile image
2 years ago

Fantastic transition I can’t say enough about Abi!! My husband and I moved here from Michigan a few weeks ago and she made our virtual transition seamless. She answered all our questions and made us feel right at home even before we moved in. Our daughter lives in Jacksonville and took a tour of the apt and Abi was just as sweet to her as she was to us. Overall, the complex is great and we feel right at home. On the down side, the train! It’s loud and annoying especially since I work from home but it’s not all the time and w... read more

Business response:

Thank you so much for taking the time to write this! Abi will be absolutely delighted to hear that she made your move an easier one! It really means a lot to our staff to know that they're going above and beyond. And your kind words will absolutely make Abi's day! 

Stephen W.'s profile image
Stephen W. 
3 years ago

Isn't what it seems Moved here for a new career. Not really knowing the area, I wanted to find a gated community where I'd feel somewhat safe. From their transition of being bought out I feel as though that this complex has gone down hill. It's a nice place at 1st but the apartments are very cheaply built. I found a hole in my floor under carpet. The walls on the island in my kitchen weren't flush which the countertop is unsync'd. My appliances came scratched and dented despite being new. The plumbing and calking of the bath... read more

Business response:

Hi Stephen, thank you for your review and bringing these concerns to our attention. I will be reaching out to you today to discuss in further detail so that we can work together to resolve them in a timely manner. I look forward to speaking with you. - Heather Johnson, Community Manager 

Molly T.'s profile image
Molly T. 
3 years ago

Love the Cue! I find the Cue to be quiet and quite peaceful place to live. I am on the third floor and an end unit ... I rarely hear my neighbors below me or beside me. Neighbors seen to be genuinely kind and considerate human beings. The amenities are absolutely PHENOMENAL! There is a state-of-the-art workout facility with a spin room and a yoga/dance room. There are two pools and both are meticulously maintained. The community room/clubhouse area is on the second story of building one. You can get a cup of tea or a cup of ... read more

Business response:

Hi Molly! We are thrilled that you are enjoying everything so much! We certainly love having you! And we are delighted to inform you that, back by popular demand... we now stock the clubhouse coffee bar AND the movie theater with snacks! Thank you so much for taking the time out of your day to write a review... it really means the world to us to hear that we are making Cue a pleasant place to live. Please let us know if there is ever anything we can do for you! 

Kara K.'s profile image
3 years ago

Working from home? Skip cue luxury. Builders did not put two and two together. Sound travels through these tight hallways, I can hear my neighbors dogs walking above us . All day long, if their dogs play in the house it's stomping around. I work from home and I am pretty sure I won't have a job by the end of my lease. If you work from home and need a quiet space this is not it. Very few residents here are respectful. People are extremely noisy, they let their kids stomp and sing/ scream in the hallway every single day. Multi... read more

Business response:

Kara, we are so sorry to hear that your experience here hasn't been what you'd hoped it would be. We would be more than happy to discuss some of these issues with you, as we are eager to help get as many of them resolved for you as possible. Please don't hesitate to reach out if there is anything we can assist you with! 

Camila g.'s profile image
Camila g. 
3 years ago

AWSOME PALCE TO LIVE ! AWSOME place ! Great people! sure fulfills the title “Luxury living “. The girls their were very helpful and kind. Im so glad I had the pleasure of meeting Sarah that was so helpful through the whole process and I appreciate her great hospitality. So far so good great apartment complex can’t complain. 

Business response:

Thank you for leaving your feedback for Cue Luxury Living. We are so happy you are experiencing an A living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! – Cue Luxury Living Team 

Jim M.'s profile image
4 years ago

Truly Luxurious Experience The luxury of living at the Cue started before I moved in. I was greeted by Sarah and her team and the rest was history. Her hospitality, availability, and empathy to understand what I was looking for has been unmatched by other communities. After viewing numerous apartments, I was taken on a tour of the lounge that has an electronic barista, a fridge loaded with drinks, and topped off with snacks on the counter. But wait, there's more. There is a pool table and shuffle board that is sure to be a h... read more

Frequently asked questions about Cue Luxury Living Apartments

How is Cue Luxury Living Apartments rated?

Cue Luxury Living Apartments has a 4.6 star rating with 218 reviews. 

When is Cue Luxury Living Apartments open?

Cue Luxury Living Apartments is closed now. It will open tomorrow at 10:00 a.m.