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Culver City Volvo Cars
- Automotive
- Culver City, CA
About this business
At Culver City Volvo Cars we are dedicated to providing all of our customers with an enjoyable experience. Our staff is dedicated to providing customer satisfaction during every visit. If you have any concerns regarding our dealership please contact us. We are working hard to continuously improving our service and appreciate any feedback our customers can provide. Call Today! We have a strong and committed sales staff with many years of experience providing Volvo cars in the Los Angeles, Culver City, Santa Monica, and Torr... read more
Location details
11201 Washington Blvd, Culver City, CA, 90230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"The service visit was going well until I had to wait in..." The service visit was going well until I had to wait in the parking lot for 30 minutes to gt my car. that was bad.
Business response:
Hello! We're very sorry to see a lower rating, but we appreciate your feedback. It is useful to us and helps us to do better next time. Please reach out to us at your earliest convenience to further discuss your experience so that we can make it right. We look forward to hearing from you. Best, The Team
"My car was finished in a timely manner, Martin..." My car was finished in a timely manner, Martin communicated with me throughout the experience, and I picked up my car the next day with out any issues.
Business response:
Hello Trish! Thank you so much for the fantastic review! We're really glad to hear about your positive service experience! We look forward to working with you again. Best, The Culver City Volvo Team
"Awesome service staff! Martin is the best. Howard is THE..." Awesome service staff! Martin is the best. Howard is THE master mechanic! I trust them with my car. Even during this pandemic, the dealership continues to take care of its customers.
Business response:
Hello! We really appreciate you taking the time to leave us a great review of our service team! We're happy to hear about your positive experience! We look forward to working with you again and will be sure to pass along your kind words for Martin and Howard. Best, The Culver City Volvo Team
"Friendly, courteous and reliable is how I describe Culver..." Friendly, courteous and reliable is how I describe Culver City Volvo. Martin Munoz in Service takes his time to clearly explain before and after. I highly recommend going to them.
Business response:
Hello! We really appreciate you taking the time to leave us a wonderful review! We're happy to hear about your positive experience! We look forward to working with you again. Best, The Culver City Volvo Team
"Recall service and service light on" I want to thank Martin Muniz for his diligence, from initiating the service to communicating and understanding our needs to finalizing the service. we came for a recall and they also took care of another little issue at no charge. they also washed the car. all in all a pleasant experience
Business response:
Hello Adam! We really appreciate you taking the time to leave us a great review of our service team! We're happy to hear about your positive experience! We look forward to working with you again. Best, The Culver City Volvo Team
"I got great service, I came in with out an appointment..." I got great service, I came in with out an appointment and got good pricing and felt extremely comfortable with Dan and love the car
Business response:
Hello! We really appreciate you taking the time to leave us a great review! We're happy to hear about your positive experience! We appreciate your kind words for Dan, and we look forward to working with you again. Best, The Culver City Volvo Team
"Very happy with service for recall" My only complaint is that in the lounge where I waited while the service was performed there was no non-caloric sweetener with the coffee, only sugar.
Business response:
Hello Laura! We really appreciate you taking the time to leave us a great review! We're happy to receive your feedback, and we look forward to working with you again. Best, The Culver City Volvo Team
"Satisfaction Guaranteed!" I leased both my Mazda's from Santa Monica Mazda and had become very comfortable visiting their dealership/service department. I knew the place well. When I was required to bring my car in for its 15,000 mile service check, Santa Monica had closed so I now needed to go to Culver City Mazda. Not being familiar with the layout of your facilities, I actually made and cancelled my appointment three times because I had no idea how comfortable I would be with the physical distancing, etc. Finally, I deci... read more
Business response:
Hello Harry! We really appreciate you taking the time to leave us a great review! We're happy to hear about your positive experience! We look forward to working with you again. Best, The Culver City Volvo Team
"Very professional and great customer service" When I arrived for my appointment, I was immediately greeted and connected with a salesperson. They were able to "transfer" my lease because I needed a bigger car.
Business response:
Hello Laura! We really appreciate you taking the time to leave us a great review! We're happy to hear about your positive experience! We look forward to working with you again. Best, The Culver City Volvo Team
Frequently asked questions about Culver City Volvo Cars
How is Culver City Volvo Cars rated?
Culver City Volvo Cars has a 4.9 star rating with 3,196 reviews.
When is Culver City Volvo Cars open?
Culver City Volvo Cars is closed now. It will open tomorrow at 9:00 a.m.