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At Culver City Volvo Cars we are dedicated to providing all of our customers with an enjoyable experience. Our staff is dedicated to providing customer satisfaction during every visit. If you have any concerns regarding our dealership please contact us. We are working hard to continuously improving our service and appreciate any feedback our customers can provide. Call Today! We have a strong and committed sales staff with many years of experience providing Volvo cars in the Los Angeles, Culver City, Santa Monica, and Torr... read more
11201 Washington Blvd, Culver City, CA, 90230, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Martin Munoz is a true professional! I arrived near the busy closing time. A crucial part had to be ordered. Martin kept me apprised of everything and provided me with a loaner vehicle. The loaner was clean. I was provided with operating instructions so that I was comfortable with everything before driving away. By the next morning my car was fixed, its exterior was washed, and its interior was vacuumed and clean. Everything was perfect - my car runs great now! Martin was respectful and mindful of my needs, including my time... read more
Business response:
It's great to know that Martin and our team at Culver City Volvo were able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!
Excellent expereince. Michael was amazing. He made the process super easy. I was very happy with the service I got. I will tell all my friends and family to come to Michael when they need a new car.
Business response:
Thank you for taking the time to leave us a comment on your experience with us. It's always a pleasure to hear how our staff was able to help a customer. And of course, we have to thank you for recommending us to your family and friends as well. If there is anything you need please feel free to let us know.
Thank you so much To Tony and Arlene and Bryant they made sure I was taken care of and were so patient, I will definitely be coming back
Business response:
Culver City Volvo has great customer service. Arlene and Bryant have been very helpful and I would buy another car from them. And, btw, this is my second Volvo I've purchased from Culver City Volvo from Tony.
Facility is clean, staff is friendly and attentive. There was constant stocking and cleaning of the coffee machine and refrigerator.
Business response:
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The Volvo Service department once again provides top notch service. They're great at communicating when the service is complete and it's a quick in and out.
Business response:
We're happy to hear you have had such a positive experiences with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Walked in to learn more about Volvos. Our salesperson Mark Benson was incredible. I liked his relaxed energy and didn't feel pushed at all. Felt very comfortable around him. I saw a really interesting option and he walked me through buying new vs used, and did the calcs in front of me for determining what was the best financial decisions for lease terms, down payments, etc. It felt like he was trying to explore the best balance for my needs. Wasn't even planning on getting a car for a year- just wanted to learn more, and tha... read more
Business response:
This is such a wonderful review and we appreciate your sharing your story, Duncan! Customer service is vital and we are so pleased that Mark exceeded your expectations! Please let us know if there is anything more that you need or if you have any questions.
Excellent service as always from Martin Munoz. He arranged a rental in case the work required ordering parts, but was able to complete the work on the same day.
Business response:
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Tony, Arlene, Bryant, and Victor were super helpful, respectful of our time, and professional. It was a pleasure working with that dealership, on both leases I got from them.
Business response:
Thank you for your excellent review. We are so pleased to hear that Tony, Arlene, Bryant, and Victor gave you the service you deserve. Have a wonderful week!
Honestly the best car-buying experience of all time. Victor and Bryant answered every single question we had about our vehicle patiently and kindly. Arlene got us a great deal and made the negotiation feel honest and up front. Everything was clearly communicated and we got the whole thing done in 2 visits (totaling 2.5hrs). An absolute dream.
Business response:
Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations. We'll be sure to pass on your kind words to Roman, Arlene, Victor and Bryant.
Culver City Volvo Cars has a 4.9 star rating with 3,194 reviews.
Culver City Volvo Cars is closed now. It will open at 10:00 a.m.