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Cummins Sales and Service
- Manufacturer
- Calgary, AB
About this business
Location details
4887 - 35th Street SE, Calgary, AB, T2B 3H6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just had a great experience at Cummins Calgary. Parts guy was knowledgeable about parts and very helpful. Explained about upgrade to some parts and said they are compatible for my engine. I travel 90 mins to get my parts from them.
I was told the Cummins Calgary worked on Onan gen .I got there and they couldn't find my appointment ...finally did and was then told there would be a min charge of 300.00 ( All there booking are done from a Call Center located some where ?? ) I'm ok with that but at least do something look and touch what your working on .Phoned 3 times to find out what was happening and was finally told that it would cost 1100.00 to 1600.00 for a tune up. All they did was try to start it ( took maybe 5 mins). I was told it needed plugs ( 2... read more
The parts desk team is excellent—knowledgeable and easy to work with. Unfortunately, the call center is often unable to complete the tasks required and often cannot connect me with the appropriate branch.
We have tried to get Cummins parts but their online parts people are not knowledgeabIe, they sent us an incompatible part and when I emailed the company with photos, data plate information, complete numbers, they don't answer. How do you source parts for a Cummins Engine when they sell you incorrect parts over the phone and then do not respond to emails. This has also happened with filters with Cummins. Not sure why their parts department cannot source correct parts.
These people are the worst! You’d think, bring your Cummins motor to Cummins, right? They will know how to fix it! NOT AT ALL! Did they tell you, well, that’s what happens when you just show up. What? Who doesn’t just show up. That was after showing up and making an appointment for 2 days later. All they’re going to do is start replacing things that don’t need replacing. Don’t even bother. Go elsewhere. Someone else might be able to fix your engine. These guts can’t
Frequently asked questions about Cummins Sales and Service
How is Cummins Sales and Service rated?
Cummins Sales and Service has a 3.9 star rating with 65 reviews.
When is Cummins Sales and Service open?
Cummins Sales and Service is closed now. It will open tomorrow at 8:00 a.m.