Cummins Sales and Service

K L 

on Google

a month ago

The only positive thing I can say is that they have a good after hours drop off process and were able to look at our RV generator earlier than our scheduled appointment. Other than that, run away from Cummins Sumner as fast as you can. Our RV is only 3 years old, and the generator stopped working recently despite just over 200 hours of use and regular maintenance. I thought taking it to Cummins was the best idea given they are the manufacturer and surely could be trusted with a quality repair at a reasonable price. I was... read more

Chris Millet 

on Google

3 weeks ago

I brought in my RV with Onan gen to have diagnosed by Cummins. As a full time RVer with pets, we had to make Airbnb arrangements for expected 1-2+ day service so this is not trivial for us to do. Issue: Gen had a high temp shutdown and then became unresponsive. I suspected the control board in the inverter had fried, but wanted the pros to diagnose. Within an hour, they had come back with a $5k parts + $2k labor quote to remove the generator from the RV and replace the inverter. I asked if they could simply remove the i... read more

Todd Miller 

on Google

a month ago

I scheduled an appointment almost a month in advance. I took my motorhome in to have repairs done and was told they couldn't start on it for almost a week, because they had an emergency vehicle that needed to get done. I told them I needed it back in 3 weeks and they said it shouldn't be a problem. They charged a $650 diagnostic fee. It seems they couldn't locate the exact problem because they replaced both the lift pump and the fuel injection pump. I also had a cracked exhaust manifold and they said it was leaking oil and n... read more

Sophia Pena 

on Google

a year ago

I'm an Owner Operator of a large sleeper semi truck. Cummins offered a place to stay overnight and had water/electrical hookups for my rig. My dog was happy to greet any wonderful employees inside as we waited for our parts to arrive next day. Thank you Cummins for taking such good care of us both! 

J Mc 

on Google

2 years ago

Great service from the staff at this large location that has a bunch of bays to service many vehicles at once. There are three RV electric/water sites if you need to stay with a little grassy area perfect for dog exercising that includes 2 picnic tables. We had a lot of work done that took way over the quoted hours and they did their best to keep the bill as reasonable as possible. I've been to several other locations and this is by far the most customer oriented location yet.