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Custom Offsets

4.9

About this business

Custom Offsets is an online retailer of truck wheels, tires, suspension, accessories, and performance parts. It offers customers a convenient shopping experience, high-quality products, and excellent customer service, making it a popular choice among truck owners. 

Location details

401 County Rd U, Wrightstown, WI, 54180, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.924,165 reviews
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Tom C.'s profile image
Tom C. 
on Birdeye

2 months ago

Wheel and tire package was quoted and delivered exactly as it was presented.....No games or excuses......I needed to purchase 2 additional wheels due to an accident shortly after the original purchase and the prompt attention to get me what I needed as quickly as possible was exactly what I needed.......Top notch in my opinion.... 

Business response:

Hi, Tom. We appreciate the rating, and are glad we could provide you with a positive experience! 

Logan M.'s profile image
Logan M. 
on Birdeye

2 months ago

Love the tires and rims 

Business response:

Hi, Logan. We must have done something right to get such a good rating from you. We really appreciate you taking the time! 

Andy W.'s profile image
Andy W. 
on Birdeye

2 months ago

I purchased a set of wheels originally that was not listed to be out of stock. They personally called and let me know. I was able to have them check my second choice to see if they were available. They were able to bill me for the difference in price, also ordered hub rings that were not able to work. They refunded those no question and I didn’t even return them. Customer service was top notch and my wheels showed up in 4 days. 10/10 would order through them again. 

Business response:

Hi, Andy. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Jason B.'s profile image
Jason B. 
on Birdeye

2 months ago

Very helpful staff. Customer service went above and beyond to make sure everything I purchased would fit my Jeep. They even called rough country there self for me while I was on hold. I will definitely come back to purchase parts.. thank you!! 

Business response:

Hi, Jason. We are thrilled to learn that you had a positive experience with us! 

Justin G.'s profile image
Justin G. 
on Birdeye

2 months ago

Great company to work with. 

Business response:

Hi, Justin. Thank you so much for leaving us a stellar review! 

Eric R.'s profile image
Eric R. 
on Birdeye

2 months ago

Over all I am happy 1) Tire tech speced my order and application and informed me that with this wheel and tire combo and offset/backspacing they would stick out of finder well about 3/4 of an inch Well wrong! They tucked up under the finders. Hindsight be 20/20, I think this was a good thing Less paint chips and mud slinging 2) saved you guys some money on shipping! Instead of delivering to home address I had them hold at warehouse and did a CPU at fright office Like I said, overall great job Tires where packed up good f... read more

Jose A.'s profile image
Jose A. 
on Birdeye

2 months ago

I was very sceptic about ordering but from what a lot of people were saying I jumped the gun and they DEFINITELY did not disappoint! I ordered some 26x14.5 wrapped in some 36’s and they arrived not on time but EARLIER!! Take if from me if you are debating wether or not to do it this is the message you need to order your set up TODAY! Big thanks to Tony for helping me with my order and answering all my questions. 

Business response:

Hi, Jose. Your feedback is highly appreciated. Thank you for the review! 

Al F.'s profile image
Al F. 
on Birdeye

2 months ago

Great customer service. I was a bit disappointed with the ceramic coating, you could tell it was done fast and had a lot of runs 

Business response:

Hi, Al. We appreciate the kind words and are glad we could provide you with a positive experience! 

Joseph H.'s profile image
Joseph H. 
on Birdeye

2 months ago

I purchased size 17 wheels for my 2019 Ram 1500 and they did not fit over the brake caliper. I received a same day response to my email wanting to return them. The communication throughout the whole process was quick and efficient and they even took back the wheel I used to test the fitment (It had some slight scratches on the back side where the caliper hit the wheel). In every sort of rating system they would get full marks! 10/10 

Business response:

Hi, Joseph. Thank you so much for rating your experience with us so highly! 

Frequently asked questions about Custom Offsets

How is Custom Offsets rated?

Custom Offsets has a 4.9 star rating with 24,165 reviews. 

When is Custom Offsets open?

Custom Offsets is open now. It will close at 6:00 p.m.