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DaBella
- Contractors
- Hillsboro, OR
About this business
Location details
3495 NE Aloclek Dr, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I went to web stie to request a quote. I have 2 houses in different locations that need windows. I had approximate measurements. They would not give me quotes without a sales rep coming to the site. I do not have time to deal with 20 different sales reps nor to go form one side of town to another just for them to take measurements. The whole time in sending info and taking a call was a waste of my time. I do not need this. I do not recommend.
Business response:
Dear Member, We are sorry that you had an experience that was different than what you expected. We need to actually see the structure and the configuration of the windows to give you a proper estimate. We are very flexible and always work around peoples schedules. We have worked with thousands of happy customers in the Portland area and we are sorry that it did not work out. If you change your mind we would love to give you a free estimate for the best window products in Portland. Thanks, David Evans DaBella Exteriors LLC
This is a pre install review on Daniel and Da Bella Exteriors (roofing). Daniel is very personable and the right person to have in the presale/inspection position. Daniel was right on time for my appointment. We went over his recommendations for a new roof and my concerns (are all roofers licensed/insured and capable of doing the work-Yes). He had all the material to show his items/services, so that it was easier to visually see what he was explaining. I have chosen to have my roof redone (on a 15 year old house) by Da Bell... read more
Business response:
Dear Members, We pride ourselves on providing top quality products and services and excellent customer service. In this enigmatic circumstance we went to great lengths to ensure the customer and their roof were 100% taken care of. All concerns have been completely resolved to the customers full satisfaction. We just received the final 40 point inspection from the manufacturer, and will be taking care of the item listed right away. We are confident that the customer will be enjoying his new and guaranteed roof for decades to ... read more
It started with a cold-call at my home at 8pm, well past dark, on a very cold and rainy day. I felt bad for the exhausted-looking middle-aged man on my step. I set up a time for a quote. The gentlemen that came out for a quote were late. One in training, the other the trainer. Neither one looked suited to the task of working on a roof, and armed with tactics normally employed when selling used cars. The quote I was given was double that of all other quotes I received for the same work. I was immediately made aware that thi... read more
Everything was fine. Went fast and crews cleaned up afterwards. Then after it was all done they came back to make sure I was happy. There were a couple of little things to take care of that went well also.
DaBella is only prompt at sending salespeople to your house and asking for money. It took DaBella over 2 months longer to start work on my roof than the contractual start date; thus, instead of doing the work in the summer as planned, they started work in the heavy rains and then only after repeated phone calls. After they were "done" it took a couple more weeks and many more phone calls to get them to fix mistakes they made like forgetting to glue down part of the roof, reconnect the electrical line safety cables and fix t... read more
Business response:
We are sorry that you feel this way. The delay in roofing was from a GAF shingle shortage that lasted a month, and then we ran into 30 days of rain. We have always been available to this member every time that they reached out. We have satisfied all of the concerns that the member had before, during, and after the install of his new lifetime roofing system. If anyone has any questions about this project, or would like to see pictures, please call David Evans at 971.246.8526. We hope you enjoy your new beautiful roof!
I got home last evening at 8:30pm and wanted to walk around my house and admire my new roof. I no sooner stepped out of my car and took a couple steps and saw that the place in the driveway where the workers had their materials still had debris (small pieces of wood, shingles, and even a couple nails) in the driveway. I walked around the house ? at dusk, and even in that low level of light yet laying in plain sight ? I found 17 more nails and/or staples. I will inspect the beds and yard more closely in day-light this weekend... read more
Business response:
First off, we would like to apologize that this member’s experience was not up to the standard that you can expect with DaBella Exteriors LLC. Our company is built on providing excellent work and first class customer service. The customer experience and the quality of work that we are able to provide is key to our success. If you are not satisfied, we are not satisfied. We have reached out to this member to resolve all issues in a timely manner. If you have specific questions about this scenario, please feel free to reach me... read more
Not well. I was looking for a simple roof repair and the company only provides full roof replacements. It felt like their special offer was a sales pitch with a bait and switch.
Business response:
“Members please understand that this person purchased the storefront with the understanding that we do roofing repair. We do not do repairs, only full re-roofing projects. At this point we have fully refunded the member and are still reaching out to them to answer any additional questions that they may have. Please take some time to review our outstanding reviews for proof of our quality of work that we have completed. If you have any further questions please give me a call. Dave Evans, DaBella Exteriors LLC 503.746.9911
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.3 star rating with 5,058 reviews.
When is DaBella open?
DaBella is closed now. It will open tomorrow at 7:00 a.m.