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Dave's Hot Chicken
- Chicken Shop
- Indianapolis, IN
About this business
Location details
530 Massachusetts Ave, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
horrible! service was slow, food was cold. mass ave location would not recommend go somewhere else
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc.
The chicken was just ok. Actually gave me a bit of an upset stomach afterwards. The slider bun fell apart while eating it.
Business response:
That’s not the experience we want for you. If you’d like to share more about your visit, reach out at dhcfeedback.com—we’d love the chance to make it right.
Place was clean and looked really nice! I came here with some friends in the evening and was excited to try it. Then the employee at the counter ignored me and talked to the guys in the kitchen instead, even though I was clearly ready to order and waiting at the register. They were out of the hot style (which was fine! I just ordered medium instead) and I was really disappointed. Food was dry and the bread was literally just toasted white bread. It was definitely not worth the price.
Business response:
We’re sorry to hear about your experience with the service and food quality. Please visit dhcfeedback.com so we can gather more details and work to make this right.
Terrible service, literally couldn't believe how bad it was. Food was subpar and too sweet. Won't be back.
Business response:
Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at http://dhcfeedback.com so we can try to make things right.
Dave, we need to talk. When I walk in and order takeout and pay in advance, I shouldn't be prompted with a tip screen. What EXACTLY am I tipping for? Nobody's done NOTHING yet. But when the cashier stares at me while I ponder whether to tip IN ADVANCE, I start to get it. It's extortion. Like, how long do you want to wait for your order? Do you want us to get it right? How important are those extras? I caved and tipped. No customer should be put in that position. Fix it.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
STICKY TABLES! ALL OF THEM! I ordered a #1, 2 tenders, fries and I added a small drink. I was put off by the the giant turd shaped 'tenders' covered in a huge amount of cheetoh dust. The amount of the orange dust made it inconvenient to eat, because I was constantly wiping my fingers. The pickles and dipping sauce were pretty good and the fries weren't bad, if not a little too salty. The bill was 15 dollars which is pretty normal for a single cheap meal in the touristy district it's in, but I don't think they should automa... read more
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://tellusdirect.com/dhc, we'd welcome the chance to make it up to you.
This is the worst food I've ever had in my 14 years of living, when i bit into this sandwich it tasted like shit.
Business response:
Dang, we're sorry you didn't get the service you deserve. We’re taking this to heart and we want to fix it, straight up. Tell us what's up at http://tellusdirect.com/dhc and we'll work hard to turn it around for you.
The food was not what I expected. I tried mild and it had a taco seasoning taste. Although the food was not what I was looking for the service from Jax at the Broad Ripple location was more than stellar.
Business response:
"We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie "
Buy you a pkg. of chicken breasts & cook them AT HOME for the same price they try to charge you here for ONE filet of chicken. At least you know after you've waited 30 minutes for your food, it'll be HOT (temp & flavor, if that's how you want it). Inflation is too high to play around w/ money for bad customer service, long wait times, ridiculously high prices & COLD FOOD. #Next ...
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 1,489 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.