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David's Bridal Aurora CO
- Bridal
- Aurora, CO
About this business
Location details
The Village on the Park, 2495 S Havana St. Unit B2, Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
When I got married 24 years ago I swore I'd never do business with David's Bridal ever again!! the experience was just awful!! Well my 27 yr old daughter purchased a dress last week with 2 days to spare for her bff wedding. She ended up finding a completely different dress someplace else. So she goes to return the DB dress that she paid 120$ cash for and was told she had 7 days to return it..ok... she gets there and was then told since her event was the day before they cannot return it is store policy. I want having it! I w... read more
Business response:
Hello Laura, We are sorry that your experience with our refund policy was so frustrating. We are always looking for ways to improve and appreciate you bringing this to our attention. We will pass this along for review. Best, DBI
All the dresses are hung together with plastic covers over so it was very difficult to actually see the style . Then when my granddaughter was trying them on there was no personalized hands on attention!
Business response:
Hello Kathleen, we are very sorry to hear that your granddaughter's trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Alterations appointment made 2/19/18, 1 call and 1 text reminder for 8/25/18, appointment, got there 15 minuets early to be rescheduled, thought it would be better experience than the day the bridesmaids initially went with the bride since there was a few months gap in time. Now rescheduling for following week. There are 4 brides maids different heights from 4’11 to 5’8” each one of us were fitted in a size 10, dress which is just unbelievable. I truly believe they were just getting rid of stock. They also had white satin sh... read more
Business response:
Hello Lori, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
It was
Business response:
Hi Tiffany, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
Their service is the worst I have experienced ever!!!! 4 girls working, no one even had the kindness to ask if we needed help, but 5 minutes before they closed, they came to let us know that they were closing the store in 5 minutes!!!! So, before we left the store I asked to talk to the manager, she said she was sorry and we could make an appointment. Well, if you know me I was very polite and said, “No, thank you, I would rather go to a different store.” �����
Business response:
Hello Mari, We are so sorry to hear that you feel this way, and would love the chance to ensure you are celebrated as you deserve. We take all of our customers' feedback very seriously and want you to know that we will be working with our management team to make sure improvements are made. If you would like to contact us at dbcares@dbi.com (Attn: Store Location/City) we would be honored to speak with you further. Humbly Yours, Jill K.
Tonight's experience was awful. I went to pick up my bridesmaids dresses and Amanda was not very polite or personable. She didn't seem to care for my needs or care to answer the questions I had for future purchases with David's.
Business response:
Hello Kylie, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). We will be sure to s... read more
Lamentablemente....nos recibieron haciendo malas caras x q eramos alrededor d 6 personas acompañando a la novia.....y la q atendió a la novia para estarce probando los vestidos...no era como muy paciente....pero lo q mas me incomodo fue q nos hicieran cara d fuchi....no c si fue x el numero d personas q hibamos ho x q no eramos anglosajonas.�� Haaaa y la variedad en vestidos para novias no era mucha.
I was there on time for my appointment. I was never approached by a stylist in. They told us to pick out dresses and that they would be right with us. That never happen. The stylus that was supposed to be with me kept working with her bride and giving my party dirty looks. Not happy at all with this place.
Frequently asked questions about David's Bridal Aurora CO
How is David's Bridal Aurora CO rated?
David's Bridal Aurora CO has a 4.6 star rating with 2,499 reviews.
When is David's Bridal Aurora CO open?
David's Bridal Aurora CO is open now. It will close at 7:30 p.m.