This profile has been claimed by the business owner or representative.
David's Bridal Cambridge ON
- Retail
- Cambridge, ON
About this business
Welcome to David's Bridal Cambridge, Ontario store, serving brides and special occasion customers of Kitchener, Guelph, Waterloo and more. David's Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles, empowering you to find a unique look for your special day. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), colors and... read more
Location details
Smart Centres, 70 Pinebush Road, Unit #5, Cambridge, ON, N1R 8K5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Would not honour the fact bridesmaid dress was on sale when I picked it up today. The difference was $30. Not a lot of money but as a huge North American business and having bought 2 bridesmaids dresses in the last year, I felt that good customer service would be to refund me the difference in the dress that I purchased less than a month ago. The manager was not helpful and apparently lacks customer service skills. If you need a dress, I recommend you try another David’s Bridal or another independent Bridal retailer.
The store looks really nice and everyone seemed really positive, however, I do look forward to speaking with management about our groups experience.
They ordered the wrong dress for my sister then said they didn't have time to order the right one (still had 5 months until the wedding). Didn't make fixing THEIR own mistake a priority. Instead gave my sister the right dress but 3 sizes too big (probably so they didn't have to purchase another dress, the dress that she wanted and paid for!) They did give a discount on alterations but we wouldn't have had to do as many alterations if we had the right dress and the right size that she ordered in the first place!
I've purchased many dresses from here before (including my own wedding party) while being fitted for a friends wedding I was pregnant. I told them that I would loose the weight. However I still felt pressured to get the bigger dress size. I tried on my dress and its to big. Yesterday I spoke with a manager who said I could come in and exchange the dress for a smaller size. When I showed up today to get my smaller sized dress, I tried it on, it fit much better. I look at the dress I'm wearing to see that it has been completel... read more
While they have a good selection of dresses Brides.....BEWARE of Alteration costs BEFORE you purchase....its TOO LATE ... after you have purchased the dress. Alerations for my daughter in laws dress was well over 1,000 dollars !!!!!!!!
My experience at David's Bridal was okay- definitely could have been better but also could have been worse. First off we were given one hour for 7 girls to find dresses- already a very hard task. Our stylist spent about 20-25 minutes taking my bridesmaids measurements and grabbing one dress for each of them to try on. The first dresses were a definite no- and that is when we found out we only had 25 minutes left for our appointment. I was running around grabbing the dresses for my girls while the stylist was off doing other ... read more
The customer service was terrible. My mother wanted a MOB dress and not once did they help her. They gave her a change room and walked away. I wanted shoes to go with my wedding dress and no one helped me find shoes or sizes. I would not recommend them at all. I guess unless I'm spending thousands of dollars on a wedding dres you are not worth their time.
I originally gave this location a 1 star. However, after yesterday's experience, I have changed my mind. The woman we worked with to try on communion dresses was lovely. And when she noticed something missing from a dress, she went on the hunt and replaced it which I found to be the perfect touch to the dress. A much better experience this time around - I will likely be back whenever I have an excuse too!
Very crowded.. and you only get a mirror on your change room door to look at your dress. My consultant was not listening to me and never pulled what I liked even though i showed her pictures and kept repeating that I wanted certain things. She kept dissapearing when I came out of the dressing room and my mom had to be the one to do up my dress half the time. After an hour and a half your time it up and you have to leave (which is NOT enough time to find your wedding dress)
Frequently asked questions about David's Bridal Cambridge ON
How is David's Bridal Cambridge ON rated?
David's Bridal Cambridge ON has a 4.5 star rating with 2,400 reviews.
When is David's Bridal Cambridge ON open?
David's Bridal Cambridge ON is open now. It will close at 7:30 p.m.