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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Very small store(understandable) but you only receive 2 chairs for your bridal party. I personally dont know many brides who go shopping with only 2 people- so be prepared to stand. They over book and double book your consultant so that she is not 100% attentative to just YOU. She is running around not only pulling you dresses but also another room( that is what happened to us) the consultant was told a budget and as soon as she heard the budget, and didnt like it, her focus wasnt on our bride anymore! She pulled a few dress... read more
Business response:
Hi Samantha, We are deeply sorry and regret that you and your girls had to experience this terrible visit at the Scarborough location. We cannot express how upsetting this situation is and feel horrible to know that your special shopping experience was less than rewarding. If you would not mind emailing us, we would love the chance to assist you further. It would be an honor to offer excitement back into this special time in your life. (dbcares@dbi.com Attn: Jill K.) Best Wishes, Jill K.
Business response:
Hi Susan, thank you for your star rating. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Ellice). Thank you, Ellice J.
Although our bride said yes to the dress and I felt like our little helper had tons of knowledge and she was friendly, that the young lady who greeted us was in desperate need of help getting off her high horse. Just because someone doesnt comes in looking like those K sisters doesn't give you the right to dismiss us. Money is money. The uppity atmosphere was ugly. Youre only David's bridal. .. not Beverly hills.
Line to get in store, 2 brides to consultant, crazy busy. Terrible experience. Can't and won't go back. Sorry, would rather pay more for a better experience.
Worst experience ever!!! I came in today and was asked if I had an appointment. I didn't, but told the lady at the front that I just wanted to browse and if they had time to try on a few. One particular lady barked over the rest and said that I couldn't look at anything but the bride book and they might be able to fit me in at 3:30. I sat down with my bridesmaid and started looking. Another group came in and said they had an appointment during the week but found some dresses on sale and wanted to see them in person. Same as... read more
Business response:
Hello Machelle, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience in store. We take these issues very seriously and would need some more information to follow up. If you could please send any additional information to our corporate email dbcares@dbi.com (Subject: Attn Ross A). Best wishes. Ross A.
Bad experiences BOTH times I've been here for dresses! Today we were assigned a lady who barely helped us but we looked around to see every other woman trying on dresses had someone right beside them taking there time, asking questions about what they liked, finding them dresses etc. Good thing I brought a good group of people with me or I would have been pretty much on my own! What's the point of an appointment? I didn't waste anymore of my time here due to the fact that we received poor customer service! They will NEVER ha... read more
Business response:
Hello Alyssa, We are so sorry that your visits to our Albany store were less than acceptable. Our mission is to provide exceptional customer service to all of our guests and we are disappointed that this was not the case. Congratulations on finding your dream wedding dress, we are so excited for you! We appreciate your valuable feedback and would love to speak to you further regarding this matter, if you would like, email us at dbcares@dbi.com Attn: Jill K. Thank you, Jill K.
I'm beyond disappointed and disgusted with this place. My best friend is getting married, so we had an appointment for 4:30 with her and the 4 bridesmaids. We did not get to our changing room until 5. The stylists we were given was rude, had no emotions and clearly did not listen to what type of dress my friend wanted. It came down to the point where us bridesmaids had to go and find our friend a wedding dress. Stylist did not take our measurements or even acknowledge us when we were looking at bridesmaids dresses. She t... read more
Business response:
Hello Paris, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience in store. We take these issues very seriously and would need some more information to follow up. If you could please send any additional information to our corporate email dbcares@dbi.com (Subject: Attn Ross A). Best wishes. Ross A.
Went with my daughter (bride),&as soon as you walk in,BOOM,you can't get any farther, literally, w/out questions & sign in ...we just wanted to look around. .. Eventually my daughter got frustrated after she was put into a fitting room,&shown 2 dresses, Totally not her style OR price range,& mgr . stepped in &let us shop on our own& just reminded us not to grab dress ourselves, we were fine with that. .within 8 min.,we found the dress.. We were out of there 10 min later,after making pmt...left with a MIGRAINE! ..I TOTALLY SU... read more
Business response:
Hello Linda. We sincerely apologize that you had to experience that at our store. We strive to make customer service our number one goal and we will take your comments to improve ourselves in the future! Congratulations on finding the perfect dress and best wishes. April B.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,416 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.