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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
You definitely DO NOT get the level of customer service here like you do at other bridal boutiques in town. The consultant our bride was assigned seemed to careless that our bride was struggling to find that perfect dress. She wasn't there to help her try them on or give any feedback or support her. She was to busy running around with the other groups she was assigned. (I had this same experience when I got my dress there a few years ago...things haven't changed) We were at another boutique before and after this and the serv... read more
Business response:
Hello Bridget, we give our deepest apologies for the experience with us. We are very sorry to hear that your trip to David’s Bridal was less than satisfactory. We strive to give our guests the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us dbcares@dbi.com (Subject: Attn Ross A). Best wishes. Ross A.
Very rude receptionist/ the first people you see when you walk in. Only two chairs to a bridal party even is elderly and handicapped are with. Waaaaaaay to focused on lines per invoice and not focusing on the bride. Too worried about getting that damn bell rang for a yes to a dress.
Business response:
Hello Molly, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B) Thank you.
I picked out my dress in October and the sales ladies were great and I loved my dress! Fast forward to my wedding day I hadn't tried the dress on again. Put it on an hour before our wedding on Dec 31st 2016 and there was a security tag at my hip! I was so upset that this wasn't taken off!!!
They didn't help us at all! It was very hard to get any help and many just standing around
Business response:
Hello Shelly, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ciara D). Best wishes. Ciara D.
Had a wonderful experience yesterday! Wonderful price! Loved the dress I got! Cannot wait for my wedding!!
Business response:
Greetings Ashley, congratulations on finding your dress! We are thrilled that we were able to be your one stop shop! We are overly excited to hear that our staff was able to provide you with the personalized attention you deserve. David's Bridal strives to give each of our brides supreme customer service and we are honored you chose us to be a part of your journey. We are glad we were able to provide you with that "once in a lifetime" experience. We also appreciate you for taking the time to provide us with your valuable ... read more
They were great to me when I was a bride a few months back but when I returned for a possible bridesmaid dress they were rude.. so I recommend for brides but not so much bridesmaids.. this may have had something do with the bride who's wedding I'll be a part of not buying her dress there.. not entirely sure. Will not be back.
Business response:
Hello April, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience in store. We will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to return for a better experience please send any additional information to our corporate email dbcares@dbi.com (Subject: Attn Ross A). Congratulations to the future bride and best wishes. Ross A.
Went in to pick out bridesmaid dresses with the bride and picked out some from online with one price tried them on in a very crowded area hardly no elbow room dresses were nice when we got to the register took forever to pay an when we got up there we were told a completely higher price than what was online and what the consultant said the price would be need less to say when I get married I wouldn't be going back there
Business response:
Hello Catherine, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Brittany D). Best wishes. Brittany D.
Our appointment was for two of my bridesmaids to try on dresses and decide a style and they didn't get measured until 20 mins into the appointment. We were introduced to our stylist who was helping a bride as well. Then we got introduced to someone else who was kind of helping us. At one point we were pulling dresses ourselves and had no clue who our stylist was. I didn't get any real time we a stylist to help me. My mother of the groom and Aunt had no place to sit while we looked and ended up grabbing one chair and were giv... read more
Business response:
Hello Skye, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our guests the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us with the best number to reach you. dbcares@dbi.com (Subject: Attn Ross A). Best wishes. Ross A.
0 stars. They book too many people at once. When I went (after having an appointment booked for about 2 months) there were way too many people and we didn't even have chairs to sit in. It was a nightmare.
Business response:
Hello Megan, thank you for taking the time to provide us with your feedback. We are very sorry to hear you are having this experience with us. If you would like to discuss this issue further or would like to schedule another appointment please email dbcare@dbi.com (Subject: Attn Ross A.) Thank you.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,416 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.