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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I think Davids Bridal is so unorganized, & half the people there are really rude. The store can be completely empty and you still can't try on a dress. You get alterations & they don't even see your name in the computer, You make appointments and they claim you never had one. Deff not my place of choice.
Business response:
Hello Krystal, we are very sorry to hear that your trip to David's Bridal was less than satisfactory. It is our mission to give our customers the "once in a lifetime" experience that they deserve. We will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity to discuss this issue further, please email us your contact info at dbcares@dbi.com (Subject: Attn Cierra S.). Best wishes. Cierra S.
It went ok I asked the salesperson to check a size on a dress twice and she never did ... I gave up
Business response:
Hello Gretchen, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. RossA) Thank you.
Business response:
Hello Shannon, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ross A). Best wishes. Ross A.
I have been here before for prom dress and my first wedding. This time it was a little different. They booked two other people over my appointment so I wasn't assigned a consultant. It was some other lady that worked there. And she wasn't very helpful and she seemed a bit scatter brained. She also didn't ever refer to me by my name. She kept calling me "the comeback bride" because I was shopping for my second wedding. It was kind of disappointing and I didn't want to be thinking about my first marriage while shopping for my ... read more
Business response:
Hi Leah, we are so sorry about the experience you have had with our team and about the term "comeback bride" being used. The term "comeback bride" is just a phrase our team uses for a bride who is coming back in for an second appointment to take a second look at the dresses she has her eye on, we are sorry to hear that it was said in a way that was offensive, we can completely see how it would be. We would love to talk with you more to assist you further with your exciting new journey, please send us an email to dbcares@dbi.... read more
Every I might go here for a wedding related dress, there's always a production. The consultants are always double and triple booked. I Don't ever feel like I get any one on one time.
Business response:
Hello Melissa, We are so sorry to hear that your previous visits to our Rochester location have been less than rewarding. We would love to work on improving this exciting time for you, if you would like to email us to further discuss this matter. (dbcares@dbi.com Attn:Jill K. - in the subject line) I will personally work with you to improve our customer service we strive to provide for all of our guests, and we can help to schedule a time for you to receive one on one time with a stylist. Best Wishes, Jill K.
I will start off by saying that I did find a dress and bought it. But the actual service was not so great. I made an appointment, which I didn't understand what was the point of, since the young lady that helped us didn't greet us till about 20 minutes after our app started. In the mean time I pulled all the dresses that I wanted to try on. She then "measured" me which I don't think she knew what she was doing because she measured me at a size to big, in some dresses 2sizes too big. I ended up buying a dress that was two si... read more
Business response:
Hi Maribel, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. David's Bridal realizes how important your time is and we strive to give each of our customers the individual attention they deserve and I want to sincerely apologize if you feel we fell short of providing that for you. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. We are however thrilled... read more
We had a 330 appointment, at 345 no one had called us. We left and bought a dress somewhere else. Our group must have be invisible to them.
Business response:
Hi Tahneah! Thank you for your review! We are so happy to hear that our team was able to help! Best, BrittianyD.
If I could give it 0 I would. This review is for my SIL, that I went with to find her dress. Our consultant, who called herself a stylist, looked like she just got up rolled out of bed and threw on something from the floor. We were trying not to judge the book by its cover and proceeded. We had been told by the front desk to browse but not pull dresses, if we found one we could tag it...but our consultant didn't have tags...so we'd need to find her. Every time we did she was annoyed and rolled her eyes, and audibly scoffed. ... read more
Business response:
Hello Tessa, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn RossA). Best wishes. Ross A.
The customer service the first time was great and today it was awful. Also they discontinued their cherry color after I had picked out dresses and no one informed me so when we went in today we wasted time looking at dresses before we realized cherry wasn't on the chart anymore so I asked a girl if they still carry cherry and she said nope with an attitude and no eye contact.
Business response:
Hello Stephanie, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our guests the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us with the best number to reach you. dbcares@dbi.com (Subject: Attn Ross A). Best wishes. Ross A.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,410 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.